The Workforce Education (WFE) BFET Specialist is a full-time, exempt position at North Seattle Community College (NSCC) in the Opportunity Center for Employment and Education (OCE&E). This position performs a variety of duties to ensure that eligible students are authorized to receive support and financial assistance from Workforce Education funding programs. This position is responsible for aligning program goals and practices with services provided by community partners, representing NSCC at various workforce meetings including the State Board for Community and Technical Colleges (SBCTC), Department of Social and Health Services (DSHS), Employment Security and other community organizations. The WFE Specialist is required to stay on top of current policy and best practices to ensure that both programmatic and student needs are met. Service delivery includes guiding students on how WFE funding impacts academic and career plans, eligibility for funding (and becoming/remaining eligible), how to remain in good standing for future funding and navigating the college functions and services. In addition, this position works closely with students to assist them with planning for school, addressing and removing barriers, and supporting them throughout their educational career at NSCC. The position collects, prepares, and reports data needed to maintain or enhance students' eligibility for funding and authorizes payment of WFE awards. The Specialist works with campus and community partners including academic divisions, student services, DSHS, Workforce Investment Act (WIA) programs, Employment Security, SBCTC and others. The position reports to the Director of Workforce Education.
Seattle Community Colleges are committed to recruiting dedicated faculty and staff who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status and sexual orientation.
Represent the college and WFE at meetings and events as needed.
Remain current with funding regulations; advocate for funding programs by providing advice and perspective on the success, challenges and future of these programs to the SBCTC, DSHS, Employment Security WIA partners and others.
Collect, prepare and report the data necessary to maintain or enhance the college's opportunities to grow and expand WFE programs; this data may include projections of funding and student interest to be provided to the college leadership, the SBCTC or other partners.
Develop, refine and execute outreach strategies to attract and serve eligible students.
Guide students through the process of becoming eligible, applying for funding, submitting required documentation, and complying with guidelines.
Advise students on the ways that WFE funding impacts career and academic options so students are prepared for academic advising.
Prepare students for the various processes of applying to and enrolling at the college including taking the COMPASS assessment, applying for Financial Aid and other steps.
Help students remain eligible for funding by re-assessing their status on a quarterly basis and assisting with barrier removal.
Maintain and streamline internal processes to benefit students and the program while complying with funding regulations; collect, prepare and report the data necessary to maintain or enhance each student's eligibility for funding.
Support Workforce partners by attending regular meetings and functions.
Provide excellent customer service to current and potential students, campus, OCE&E and community partners.
Work well with individuals and families from diverse backgrounds.
Required Education, Experience & Abilities:
Bachelor’s degree in public administration, education, social work, human services or related field.
Demonstrated ability to develop and coordinate effective outcomes.
Proficiency with MS Office (Word, Excel, Outlook).
Demonstrate commitment to the mission, values and goals of North Seattle Community College and the objectives of Workforce Education.
Ability to work in a complex and dynamic environment where success is often the result of cooperation and collaboration.
Ability to multi-task with demonstrated time management proficiency skills.
Excellent interpersonal skills and demonstrated ability to work cooperatively and strategically in a team environment.
Effectively communicate verbally and in writing with all the levels of professional, technical and administrative staff.
Demonstrated ability to manage and prioritize multiple tasks and deadlines while being attentive to detail.
Demonstrated experience working effectively with persons from diverse backgrounds, such as racial, ethnic, religious, gender and sexual orientation, socio-economic and diverse physical and learning disabilities.
Master's degree in public administration, education, social work, human services or related field.
Direct experience with Basic Food Employment & Training, WorkFirst, Worker Retraining, Opportunity Grant, Perkins, Limited English Proficiency (LEP) Pathway, or WIA training programs.
Experience working at a community college.
Proficiencies in languages other than English that are commonly spoken at NSCC.