Under general supervision of the Customer Service Manager, provide excellent customer service by assisting the students, faculty, and general public in all aspects of their interaction with RCCC including providing information about courses, certificate programs, registering students via telephone, fax, web mail and in person, and other forms of electronic communications. Prepare appropriate forms and solve enrollment discrepancies.
Provide general information to the students, faculty, and public regarding procedures related to certificate completions, VA benefits and financial assistance. Provide ideas and input on methods to improve the services that enhance the student experience.
Provide cashiering services to include taking payments for fees and tution.
Must be availalbe to work at all college locatons including possible evening hours.