Parking Enforcement Tow Truck Operator

Job Description

Position Number:



Parking Enforcement Associate Lead

Functional Title:

Parking Enforcement Tow Truck Operator

Category Status:

22-Nonexempt, Contingent 2

Applicant Search Category:


University Authorized FTE:



VPA-Transportation Services-Parking

Hiring Range Minimum:


Hiring Range Maximum:


Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nations legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nations capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

The University of Maryland, Department of Transportation Services is seeking a Parking Enforcement Tow Truck Operator to join our team! The Parking Enforcement Tow Truck Operator provides operational support through upholding and enforcing the parking regulations and restrictions of the universitys parking ordinances.

  • Enforces parking ordinances in surface and garage lots on institution premises
  • Patrolling the campus in a heavy motor vehicle (tow truck) to ensure public compliance with existing parking ordinance
  • Taking appropriate actions to include issuing citations, or arranging for vehicles to be towed or relocated
  • Identify vehicles, scooters, and bicycles which are in violation of parking regulations
  • Checks vehicle license plate numbers against outstanding parking citation lists
  • Interpret policies and procedures that govern citation issuance; issue neat, accurate and thorough parking warning notices and citations or arranging for vehicles to be towed or relocated
  • Performs a variety of clerical duties required to document and process enforcement actions
  • Functions in a lead role to oversee staff performance and ensure the assigned event or shift is operating smoothly and policies and procedures are followed
  • Utilizes mobile data terminals and hand-held computers in issuing citations
  • Monitors parking lots and directs staff to appropriate parking areas for various events held across campus
  • Trains staff in parking enforcement policies and procedures
  • Much of the workday will be spent outdoors or in vehicle in various weather conditions

Minimum Qualifications:


High School Diploma or GED

Three years of progressively responsible work in a related field.

Required Knowledge, Skills, and Abilities:
  • Ability to learn and interpret campus parking regulations and established procedures.
  • Ability to pass exam related to established regulations and procedures; to learn the physical layout of the institution; to read, write and follow oral and written instructions; to interact effectively with the general public; to perform assigned duties under adverse weather conditions; to perform extensive standing, walking; to communicate effectively; to operate two way radios, telephones, mobile data terminals, hand-held computers, and personal computers.
  • Ability to communicate clearly and effectively.

Conditions of Employment:
  • Candidates are required to possess and maintain a valid Maryland Non-Commercial Class C or equivalent drivers license. 
  • Ability to work the schedule as follows
    • Monday – Friday 12:00pm – 8:30pm
    • Occasional mandatory weekend/OT work to staff special events such as Football games
    • Occasional work to assist with lot closures that may need clearing for construction.

Additional Information:

Candidates selected for employment may be subject to medical inquiries and/or medical examination to determine ability to perform job.

Job Risks

Not Applicable to This Position

Physical Demands

Ability to walk, stoop, bend and lift approx. 50 lbs to waist. Required to work in all weather conditions.

Posting Date:


Closing Date:


Open Until Filled


Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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