This job has Expired
College Navigator
Job Description
College Navigator
Agency: Southside Va Community College
Location: Brunswick - 025
FLSA: Exempt
Hiring Range: Minimum $38,894, commensurate with experience and qualifications
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Thank you for considering employment with Southside Virginia Community College (SVCC). We are committed to attracting and retaining a diverse workforce that enhances our status as a recognized Great College to Work For by the Chronicle of Higher Education for 12 years! With the goal of ensuring the equal educational opportunity for all students, SVCC embraces diversity among our students, faculty, staff and the communities we serve as an integral part of our history, a recognition of the complexity of our present state and a call to action for a better future.
SVCC is located in a rural setting of rolling hills, pine and hardwood forests, and farmland. There is easy access to nearby metropolitan Richmond, Virginia, the states capital, as well as Raleigh, North Carolina, and Lynchburg, Virginia. The area is famous for its two lakes, Gaston and Kerr, and a multitude of state and national parks which offer recreational opportunities such as fishing, boating, skiing, jet-skiing, hiking, horseback riding, picnics, and relaxation. The area also offers sports arenas for baseball, softball, soccer and beautiful golf courses. There are cultural activities including various theaters and arts councils offering concerts, plays, and live entertainment, and there are many local festivals held throughout the year.
Do you consider yourself a confident, self-starter/learner with a passion for serving our students?
We are currently seeking a College Navigator to support the mission of the Enrollment Management and Student Success (EMSS) Division by continuously enhancing the college's strategic enrollment management trajectory and impacting student success outcomes related to student onboarding, persistence and retention. The successful candidate will work in concert with stakeholders within EMSS and across the college to strengthen student connections and their commitment to accomplishing their educational goals.
The College Navigator is a vital role, serving as a resource and guide to prospective students and applicants. The Navigator provides high-quality service allowing prospective students to successfully complete the college onboarding process. The Navigator will provide guidance and direction for prospective and new students and support them from the moment of first inquiry, decreasing the length of time spent from being interested in college to registered for college.
This is accomplished by monitoring prospective student and applicant progress throughout the enrollment process, responding to all questions and inquiries, and providing information about Southside Virginia Community College career and educational pathways and the enrollment process.
College Navigators are not expected to be content matter experts. Rather, they will have expertise in connecting with experts to allow for seamless student onboarding. Navigators will receive extensive training prior to meeting with students, a toolkit for on-the-job reference, and required ongoing professional development throughout the year.
Core responsibilities of the position include, but are not limited to:
SVCC is located in a rural setting of rolling hills, pine and hardwood forests, and farmland. There is easy access to nearby metropolitan Richmond, Virginia, the states capital, as well as Raleigh, North Carolina, and Lynchburg, Virginia. The area is famous for its two lakes, Gaston and Kerr, and a multitude of state and national parks which offer recreational opportunities such as fishing, boating, skiing, jet-skiing, hiking, horseback riding, picnics, and relaxation. The area also offers sports arenas for baseball, softball, soccer and beautiful golf courses. There are cultural activities including various theaters and arts councils offering concerts, plays, and live entertainment, and there are many local festivals held throughout the year.
Do you consider yourself a confident, self-starter/learner with a passion for serving our students?
We are currently seeking a College Navigator to support the mission of the Enrollment Management and Student Success (EMSS) Division by continuously enhancing the college's strategic enrollment management trajectory and impacting student success outcomes related to student onboarding, persistence and retention. The successful candidate will work in concert with stakeholders within EMSS and across the college to strengthen student connections and their commitment to accomplishing their educational goals.
The College Navigator is a vital role, serving as a resource and guide to prospective students and applicants. The Navigator provides high-quality service allowing prospective students to successfully complete the college onboarding process. The Navigator will provide guidance and direction for prospective and new students and support them from the moment of first inquiry, decreasing the length of time spent from being interested in college to registered for college.
This is accomplished by monitoring prospective student and applicant progress throughout the enrollment process, responding to all questions and inquiries, and providing information about Southside Virginia Community College career and educational pathways and the enrollment process.
College Navigators are not expected to be content matter experts. Rather, they will have expertise in connecting with experts to allow for seamless student onboarding. Navigators will receive extensive training prior to meeting with students, a toolkit for on-the-job reference, and required ongoing professional development throughout the year.
Core responsibilities of the position include, but are not limited to:
- Outreach and Guided Assistance - The Navigator will provide the following intrusive assistance and follow-up to potential students from the point of inquiry to enrollment:
- Discussing career and educational goals and available pathways with prospective students that best match their needs, including traditional academic degree programs, transfer programs and short-term workforce options.
- Understanding obstacles that might prevent them from starting or continuing their education and helping them overcome those obstacles and barriers.
- Guiding prospective students through the admissions process, responding to questions, linking them to financial aid, scholarship opportunities and academic advisors, and enrolling prospective students into their first courses.
- Admissions - The Navigator will assist with:
- Reviewing and resolving any student stops/holds.
- Introducing students to classes of their program.
- Understanding course requirements.
- Advising Preparation and Registration - The Navigator will assist with:
- Registering students for the first semester of academic and workforce development courses.
- Preparing new students to arrive at advising appointments ready for academic planning success tips and coaching conversations.
- Utilizing technology and other resources to strengthen student connections to the college.
- Engaging in assessment activities to measure success of services and initiatives; use data to continuously improve enrollment systems.
- Systemized Support - The Navigator will assist students with overcoming barriers that may impact college onboarding, access to support services and class registration. This includes:
- Collaborating with college staff to facilitate a seamless, one-door experience for new students.
- Assisting students in learning to utilize important registration and advising technology.
- Facilitating New Student Orientation Sessions.
Minimum Qualifications:
- Bachelor's degree in a related field or a combination of equivalent education and experience.
- Knowledge and understanding of academic and workforce programs.
- Knowledge of barriers to educational success and a desire to help others reach their educational goals.
- Demonstrated ability to collaborate with enrollment services staff, academic advisors, program managers, department chairs and other partners.
- Basic understanding of credit and non-credit program coordination processes, policies, rules and regulations.
- Demonstrated ability to maintain effective interpersonal relationships within the Division and with personnel from other College departments and third parties.
- Proficient working knowledge of internet applications and PC-based software such as Microsoft Office Suite, Google docs and Peoplesoft, etc.
- Proficiency with Microsoft Office products, typing and web browsers.
- Excellent written and verbal communication skills.
- Demonstrated ability to work in a congenial and professional manner with students, faculty and staff.
- Strong interpersonal skills to help engage, provide support to and motivate students.
- Experience working with racially, ethnically, economically and age-diverse individuals.
- Understanding of and commitment to open access community college philosophy.
- Demonstrated commitment to diversity, equity, inclusion and student success.
- Demonstrated ability to multi-task and collaborate effectively as a member of a goal-oriented team.
- Excellent organizational and problem-solving skills.
- Ability to work evenings and weekends.
- Excellent customer service skills, including the ability to effectively follow up and follow through.
- Demonstrated ability to work effectively independently as well as part of a team.
- Desire and capacity to learn and grow as professional needs arise.
- Valid driver's license.
Preferred Qualifications:
- Advanced degree in a related field, such as counseling, human resources, social services or adult education.
- Work experience in a higher education setting or in counseling or academic coaching.
- Knowledge of available financial aid and scholarship information.
- Knowledge of PeopleSoft, Navigate and other educational technologies.
*Please mention you saw this ad on CommunityCollegeJobs.*
Community College Jobs in Popular Cities
