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Supervisor, Campus Operations Support
Job Description
Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Reflects the diversity of our community
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for under-represented populations
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Commitment to Equity and Inclusion
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.
Job Posting Title:
Supervisor, Campus Operations SupportJob Description Summary:
To supervise and provide administrative and operations support for college custodial services within an assigned region.Job Description:
Description of Duties and Tasks
1) Supervises the day-to-day operations of the custodial services operations at Austin Community College within assigned region.
2) Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
3) Schedules and tracks training for custodial staff in assigned region.
4) Schedules meetings, oversees the ongoing scheduling of assigned custodial staff for daily work schedules as well as for special events, arranges for substitutes as needed, and dispatches staff for emergency requests; also assists in scheduling of seasonal cleanings; may also disseminate information at staff meetings or shift changes.
5) Schedules, monitors, and maintains records of ongoing quality inspections to assist in the quality control efforts of the college's custodial program following established guidelines; may assist in conducting inspections regarding services, storing of supplies, and maintenance and repair of equipment to support completion of work assignments.
6) Orders, maintains, and stores a sufficient quantity of cleaning supplies and assures the supplies at other locations are stored in a safe, secure, and orderly manner according to guidelines and reporting deviations from those guidelines to the manager in a prompt, timely manner.
7) Oversees the periodic inspection of custodial equipment and testing of equipment to assure the equipment is in working order. Arranges for the timely repair of equipment, and recommends replacement of equipment as needed to manager.
8) Reports and gathers information regarding accidents/incidents, compiles findings, and recommendations for improvement to manager and any other entity within the college with a need-to-know.
9) Reports safety hazards or situations to appropriate college personnel.
10) Issues equipment and other work-related technology/work gear maintaining a log of checking in/out.
11) Maintains records and written policies and procedures for custodial operations, keeps informed of changes in regulations that affect custodial operations, and notifies the manager so that potential changes can be reviewed and implemented by the college.
12) Works with Campus Managers to insure setups are done for meetings and special events.
13) May arrange laundry pick-up for assigned campuses and departments.
Knowledge
* Supervisory practices and principles.
* Familiarity with safety equipment, supplies, and gear along with regulations for the custodial care field.
* Familiarity with using workplace technical tools and technology such as Pancomp, Data Know How, and iPads.
* Familiarity with computerized systems and data processing relevant to the needs and level of this position.
* Awareness of and sensitivity to issues relating to a diverse student body.
* Principles and practices associated with Servant-Leadership.
Skills
* Maintaining an established and flexible work schedule.
* Supervisory skills.
* Effective team interfacing skills and a customer-orientation when working with diverse students, faculty, administration, vendors, or community.
* Effective planning, scheduling, organizing, communication (both verbally and in writing), problem-solving, and interpersonal skills including use of initiative, tact, and discretion, as well as the ability to meet deadlines.
* Ability to maintain confidentiality of work-related information.
* Ability to multi-task.
Technology Skills
* Use a variety of spreadsheet, word processing, database, and presentation software.
* Use of hand-held devices and custodial technology.
Required Work Experience
* Two years related work experience.
Preferred Work Experience
* Custodial experience in an educational setting.
Required Education
* High school diploma or educational equivalent.
Special Requirements
* Valid Texas Driver's License and reliable transportation for travel between multiple campus locations.
Other Preferred Qualificiations
* Understanding of the Pancomp mobile tracking system and the Data Know How detailed work assignment system.
* Experience working with both internal and external customers.
Physical Requirements
* Subject to standing, walking, sitting, bending, reaching, pushing, and pulling, and at times subject to stooping, crawling, and climbing.
* Work is performed in a variety of settings.
* Routine exposure to hazardous chemicals, inclement weather, and/or varying temperatures.
* May need to lift heavy objects of up to 50 pounds and occasionally up to 100 pounds.
* Able to climb ladders and stairs and stand/walk for prolonged periods of time.
Safety
* Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
Reports to Associate Vice Chancellor, Campus Ops, Quality Control and Project Management
Number of Openings:
1Job Posting Close Date:
May 26, 2023Clery Act
As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
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