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Specialist III, Admissions Processing (Part Time)

Job Description

Position Title

Specialist III, Admissions Processing (Part Time)

Open Internally or Externally

External

If faculty, tenure track status

Not Applicable

Department

Admissions Office - 4B7

Requisition Number

P23244

Position Type

Replacement

Job Category

Staff

FT/PT

Part-time

Starting Salary

$15.15-$16.65

Job Open Date

05/24/2023

Open Until Filled

Yes

Job Summary

SLCC STATEMENT:
Salt Lake Community College (SLCC) is a large public community college with the most diverse student body in the state. SLCC is a multi-campus system, serving students through campuses, sites and online. As part of the Utah System for Higher Education, SLCC serves a particular mission of access, affordability, and transferability for tens-of-thousands of students each semester. SLCC is an open access institution that believes in its community and understands that student success is community success, and every employee plays an integral part in transforming students lives. SLCC prioritizes the needs of future students by hiring diverse, vibrant, and service-oriented staff.

OFFICE OF ADMISSIONS STATEMENT:
The Office of Admissions plays a crucial role at the college, and our oversight includes (but is not limited to) student recruitment, application processing, and aiding through the student enrollment process. Our office is the front-door of SLCC and we are looking for team members that can enthusiastically engage students, families and community members with warmth and care. We value building relationships of trust, knowledge, and inclusion when it comes to serving the community.

Our team includes individuals that come from diverse backgrounds, in language, thought, identity, and lived experience. We recognize its crucial for students to see themselves represented in the makeup of higher education. We know that diverse team members play a large part in the success of our students. We have an office culture of respect, collaboration, learning, and trust. We are looking for engaging and exceptional people to be a part of our growing team.

JOB SUMMARY:
The Specialist III reports to the Assistant Director of Operations in Admissions and is responsible for processing student admissions application records, ensuring integrity of data entry, upholding policies and regulations, and completing a variety of tasks each day. This position assists students, staff, and community, answering inquiries, and researching and resolving admissions and records issues. The Specialist is expected to learn and perform all duties of the Admissions Office Processing Team. The position handles a high volume of work using digital and paper files, data entry, e-mail, and phone calls, and has direct contact with both internal and external customers. The Specialist is extremely detail-oriented and accurate, and able to problem solve, make knowledgeable decisions, and multi-task frequently and consistently. The Specialist is also tasked with providing outstanding customer service to students, parents, alumni, and staff through a variety of contacts.

Essential Responsibilities and Duties

Maintain, update and process student applications. This includes but is not limited to matching student records, assigning admissions coding, archiving, scanning/indexing, address and name changes, program of study changes and other data entry processes/procedures as it relates to the student record. Responsible for ensuring that assigned tasks are completed in compliance with various institutional and regulatory requirements. Research and resolve discrepancies and problems within student records. Troubleshoot errors. Collaborate with students and staff to provide cross-functional support in the Admissions Office. Maintain high regard for student privacy in accordance with the FERPA privacy policies and procedures. Consistently demonstrate high standards of integrity by supporting the Colleges mission, vision and values and adhering to institutional policies. Participate in general office duties including responding to emails, answering calls both internally and externally with questions regarding student applications, and assisting walk-ins. File, sort and shred documents. Other duties as assigned.

Minimum Qualifications

  • High School Diploma
  • Experience with computers, and data entry.
  • Must be able to work evening shift.

Preferred Qualifications

  • Associates Degree
  • Comfortable with computers and ability to learn new programs.
  • Detail oriented and self-motivated with good customer service skills.
  • Knowledge of SLCC Banner, Salesforce Enrollment Rx CRM, and Etrieve document management systems is preferred. Prior experience in higher education, particularly in a records or admissions setting.

Knowledge, Skills & Abilities

  • Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
  • Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Special Instructions

This will be an evening position mainly 1:00 pm to 7:00 pm. This position may require the successful completion of a criminal background check.

SLCC Highlights

Salt Lake Community College is Utahs largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utahs fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (URS).

This position may require the successful completion of a criminal background check.

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