Lake Washington Institute of Technology (LWTech), located 15 miles northeast of Seattle, is the only public institute of technology in Washington state and has provided high quality education since 1949. We offer 8 applied bachelor's degrees, 43 associate degrees and 91 professional certificates in 42 areas of study, including STEM-focused programs in Science, Technology, Engineering and Math. LWTech is located within the city of Kirkland, which is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo. LWTech was recognized by the Aspen Institute as one of the top 150 two-year colleges in the nation in 2018 and is proud to be a Military Friendly School.
THIS IS A PART-TIME, BENEFITS ELIGIBLE, 20 HOUR PER WEEK POSITION
Perform a variety of office support activities for the Assessment Center, including reception, answering inquiries, keyboarding, filing, test proctoring, and testing room preparation as required. Apply general knowledge of current administrative office support practices to perform regular and recurring activities. Requires contact with students, community, parents/guardians, family members, and other college employees and departments. This position works an alternate shift that will include evening hours on Tuesday and Wednesday, and Saturdays while classes are in session. Work is normally performed under general supervision of the Enrollment Services Director.
LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College's commitment to diversity and our campus culture may be directed to Human Resources.Equity, Diversity, Inclusion Council.
Provide excellent customer service to employees, students, external agencies, and the public
Screen calls, mail, email, visits, and inquiries; respond within scope of knowledge or refer to appropriate persons
Perform basic word processing tasks, such as compose letters and generate reports
Enter and maintain data in the Student Management System as required
Assist with preparing students and customers for a variety of tests and testing environments
Maintain organized testing rooms and replenish testing supplies as needed
Proctor college placement exams and classroom exams, tests, and assessments; provide appropriate disability accommodations as directed
Compile data and information from a variety of sources; use multiple web based interfaces and prepare standard reports as needed regarding testing activities in line with standard college procedures
Develop office procedures, routines, and filing systems as necessary to accomplish primary duties
Other related duties of similar scope and complexity
Regular and satisfactory attendance and punctuality
High school diploma or equivalent required; some college-level coursework preferred, especially in computer, customer service, or education related coursework
Two or more years' related work experience; knowledge of the assigned field and current administrative office procedures to thoroughly and accurately perform the full scope of responsibility within the assigned department
Previous experience in a community or technical college setting preferred and/or comparable work experience in a similar job situation
Excellent written and verbal communication and customer service skills; demonstrated ability to communicate with the general public in a courteous, helpful and clearly understood manner; ability to work with diverse populations
Strong organization skills; detail oriented; ability to move from one task to another effectively; demonstrated ability to manage and prioritize time and duties efficiently; ability to use confidentiality and use tact and discretion
Knowledge of and experience with computerized database systems, Microsoft Office programs, and standard office equipment; keyboarding speed of at least 30 wpm; basic knowledge of English composition and ability to work with numbers accurately
Due to the diversity of the college population, we encourage applicants who are multilingual
Salary range is $1,284.50-$1,444.50 per month DOQ; salary placement for current classified employees is per the classified bargained agreement. Typical scheduled 20 hours per week, this position works an alternate shift that will include evening hours on Tuesday and Wednesday, and Saturdays while classes are in session. Medical, dental and insurance benefits are provided as currently administered under Public Employees Benefits Board; State Retirement Plan; vacation and sick leave begin to accrue at the rate of 1 prorated day per month, dependent on percent of full-time, effective upon employment. This position is a union covered position.
Required Online Application Materials
Responses to the supplemental questions included in the online application process
Conditions of Employment
Official transcripts/certifications will be required upon employment
Job offers are contingent upon successful completion of background/reference checks
Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility: ability to sit, walk or stand for extended periods of time
Dexterity: fine manipulation sufficient to operate a computer keyboard, handle individual papers, write and take notes and/or prepare materials or equipment
Lifting: frequently lift, carry, push, pull, or otherwise move objects up to 10 pounds Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person
Emotional/Psychological Factors: ability to make decisions and concentrate, frequent contact with co-workers, as well as the public
Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently
Frequent use of office equipment
Exposure to weather; corridors between building are located outdoors
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work
Affirmative Action Statement
Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to the Meena Park, Executive Director of Human Resources, Affirmative Action Office/Title IX Coordinator, (425) 739-8212.