Install, implement,, maintain, and support physical security systems within Austin Community College (ACC) college wide to deny access to unauthorized personnel from physically accessing facilities, resources or stored data and increase protection of personnel and assets from damage and harm.
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
Performs day-to-day administration of security related tasks such as physical access control, logical access to physical security systems, system and device health checks, and campus communications as needed.
Responsible for providing availability, reliability, and dependability of security systems through proper maintenance, proactive monitoring, and coordination with infrastructure teams.
Performs service/installation of access control, intrusion alarm, closed circuit television systems, and other various security-related systems.
Performs testing and validation of installations and repairs using a variety of tools for network and power analysis.
Evaluates, diagnoses, troubleshoots systems, and performs maintenance, configuration changes and repairs as necessary.
Performs data entry as required to add monitored points and new configuration items across each system, as needed.
Performs upgrades, updates, additions, and integrations to systems in order to increase functionality and usability; coordinates with relevant system administrators to perform additional tasks related to the infrastructure.
Coordinates with administration, departments and external groups to resolve security related issues by applying technical solutions.
Prepares documentation of current systems, changes to configuration items, inventory, tasks and daily service request, etc. to keep accurate records of physical security systems.
Responds to emergency situations during or after hours for the purpose of resolving immediate safety/security concerns.
Assists other college and external personnel as may be required for the purpose of supporting them in the completion of their work activities (i.e., coordination with electricians, locksmith, carpenters, etc.)
Provides end user support and guidance on physical security software, hardware and systems usage, ranging from beginners to expert users.
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Working knowledge of project management principles.
Working knowledge of information technology and security best practices.
Strong working knowledge of computer, networks, and information technology-related systems as they apply to physical security.
Working knowledge of structured cabling.
Strong working knowledge of access control systems, video surveillance systems, analytics, electronic personnel protection systems, and intrusion detection systems.
Familiarity with local, state, and federal codes as they apply to security and life safety equipment.
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Ability to use test equipment such as multi-meter, signal tone generator, oscilloscope, and time-domain reflectometer.
Ability to read blueprints, architectural, mechanical, and electrical documents.
Ability to conduct research, analysis, audits, and quality assurance in relation to physical security.
Ability to track, troubleshoot, document, and resolve end-user and system troubles.
Perform troubleshooting techniques used to resolve system-related problems, whether with application, server, network, cabling, or configuration.
Maintain an established work schedule, providing on-call assistance, including nights, weekends, and holidays.
Effective communication and interpersonal skills, including tact and diplomacy.
Effective organization and planning skills including attention to detail and follow-through.
Maintaining confidentiality of work-related information and materials.
Ability to work independently.
Ability to safely drive an ACC vehicle.
Use a variety of spreadsheet, word processing, database, and presentation software.
Use query and control languages, program, and administer systems and applications.
Required Work Experience
Two years related work experience.
Preferred Work Experience
Three or more years of related technical work experience.
High school diploma or educational equivalent.
Associate degree or higher in security or information technology related fields.
Valid Texas Driver's License and good driving record in order to drive an ACC vehicle.
Ability to successfully register and ceritify with CJIS.
Other Preferred Qualifications
Certifications that are highly desirable include Security +, GSEC, CISA, SSCP, CAPM or PMP, ITIL, A+, Network +, or other information technology, best practice, framework, or security related certification.
Work is performed within extreme temperature ranges.
Work from ladders and scaffolds or at heights above 30 feet.
Lifting up to 35 pounds.
Ability to safely use hand and power tools.
Visual ability (uncorrected or corrected) to observe and detect signs of dangerous obstacles at a distance of 30 yards and to verify written information at a close range.
Ability to hear horn and/or warning devices at a distance of 30 yards.
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
Information for This Posting Only
ACC Benefits Overview
Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.
Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.