The National Program Coordinator supports the day-to-day operations of the 10,000 Small Businesses program at Babson College. Specifically responsible for providing administrative and project management support to ensure the smooth and effective operation of the program at Babson.

Babson College is a national partner to the Goldman Sachs 10,000 Small Businesses program and has oversight responsibility for the academic, program delivery, alumni, measurement and evaluation (M&E), and program site management aspects of 10,000 Small Businesses nationwide. This is a grant funded position.

• Prepares materials for a variety of meetings and events including PowerPoint slides, meeting agendas, briefing materials, profiles of business owners, and report summaries.
• Manages team calendars including scheduling meetings that involve multiple team members as well as participants from other organizations; acts proactively to avoid schedule conflicts and makes sure all necessary meeting information (e.g., call-in numbers, agendas, reports, etc.) is in place before the meeting time.
• Handles all logistics for critical meetings of the national team including travel, when necessary, distribution of meeting materials, calendar holds and login information, and taking and distributing meeting minutes as appropriate.
• Provides administrative support to the national team across site management, the national alumni, digital communications and the M&E program; responsibilities including, but not limited to: monitoring account and group creation on 10KSB Connect Online, the programs digital platform; maintaining and updating site cohort calendars; and following up with program sites on various scheduling requests such as: funding pitches, advocacy fire side chats, and legal clinics.
• Provides administrative support to the National Cohort team housed at Babson College; including, but not limited to: coordinating team participation in National Cohort interviewing; assisting with preparation for a cohort such as prepping Canvas course material; tracking participation rates in our measurement and evaluation system, assisting with the validation process, sending email notifications and reminders, following up with non-compliant alums; encouraging registration and engaging with National Cohort business owners on 10KSB Connect Online; and planning alumni events (networking and educational) in different cities.
• Liaises with program partners including local community college site teams and national partners at the Goldman Sachs Foundation and ICIC.
• Maintains the shared network drive files via a coherent filing hierarchy system.
• Assumes additional responsibilities as required.

• High School Diploma
• A minimum of 1-3 years of experience in customer service, administrative support, or project management required
• Must have prior experience and comfort with key administrative tasks such as managing appointments and calendars, preparing briefing materials, and organizing information.
• Must be a highly organized and systems thinker looking to create a more ordered and efficient way of doing things.
• Must have experience and comfort with MS Office (Outlook, Word, Excel, Power Point, etc.)
• Must have excellent verbal and written communication skills in order to communicate efficiently and effectively with people from all levels of an organization.
• Must be detail-oriented.
• Ability to successfully perform multiple tasks and balance multiple priorities is essential.
• Must be solution-focused and can work-through complex problems to keep the project, program, and team moving forward.
• Must have experience with learning management systems (e.g., Canvas, Basecamp) and/or teleconferencing apps (WebEx, Zoom, etc.)
• Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.
• Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.

• All Babson College faculty and staff authorized to work on campus must be fully vaccinated against COVID-19,
  including any appropriate boosters
  . Proof of vaccination upon hire is required or within 21 days of becoming eligible for a booster. Contact
  Human Resources
  for medical accommodation or religious exemption requests.
• Some evening/weekend work required

• Prefer an Associates Degree and 3+ years of corporate/higher education experience or Bachelors Degree and 1-3 years of experience.
• Familiarity with Salesforce a plus
• Must have an interest in entrepreneurship and small businesses.
• Previous experience in higher education and/or a foundation or non-profit setting is a plus but not required.