We are currently seeking a Sr. Representative Talent Engagement, Learning and Development, who will advance the institution’s proud tradition of excellence in academics, student life and community service.
You: You’re an organized, action-oriented professional who enjoys providing the support that keeps an operation running smoothly.
Your mission: We’ll count on you to support the instructors and management of the Learning and Development team.
Next steps: If you like variety in your work day, enjoy working with a variety of programs, possess a drive to get things done, and like playing a part in assisting others in strengthening their professional skills, apply today!
Responsible for a wide variety of administrative, clerical, instructional, technical support and coordination for programs in Talent Learning and Development department, including preparing, maintaining and storing training data in a Learning Management System.
General office. May frequently be required to walk; stand; sit; use hands to handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and distance vision. Use of personal computing equipment, telephone, multi-functioning printer, photocopier, file cabinets, and calculator. Manual dexterity, ability to lift up to 25 pounds, ability to reach and bend, and use 2-step stool while safely lifting and lowering boxes. Ability to travel to and from meetings, training sessions or other business-related events. May be required to work after hours to include weekends and holidays.
Maintain database including recording training activity and program participants; generates reports as requested and maintains database of course enrollees and mentors.
Receive, process and maintain accurate registrations, waiting lists and class rosters for training courses, workshops or programs.
Maintain department electronic and paper filing systems ensuring online course material and process manuals are accurate and up to date.
Generate correspondence, confirmation letters, reminders, certificates and notices as appropriate to individuals, supervisors and Administrators.
Schedule training facilities and classrooms at various college locations, obtains needed audio-visual equipment, sets up for meetings, conferences, training programs or other events.
Maintain electronic reservations system for use of Talent Engagement training room and equipment use such as lap tops, overhead projectors and computers.
Maintain training room; ensures operability of equipment maintenance and may provide instructions for use.
Coordinate activities to publicize programs and courses, including composing and distributing communication pieces such as Talent Engagement Alerts, HCC News, monthly training calendars, email reminder notices, course flyers and other college and system announcements.
Load, administer and provide reports using e-survey technology.
Provide information and assistance via telephone and/or in person to college personnel regarding Talent Learning and Development department programs and functions.
Provide administrative support for all Talent Learning and Development programs such as full-time and part-time onboarding, College Leadership Program, Innovative Leadership Academy, Employee Tuition Assistance Program, and College Office Professionals Program; including, but not limited to: assembling materials, coordinating with internal/external vendors to deliver training, identifying and providing appropriate supplies, books and materials needed for training courses.
Maintain up-to-date listing of course materials, training documents and other training materials needed for Talent Learning and Development department programs ensuring stock is available for use.
Review applications for specified Talent Learning and Development programs, analyze applications for accuracy and completeness and provides answers to questions from employees about programs.
Prepare and distributes notification letters to participants listing qualifying or non-qualifying information.
Receive grade reports, determines reimbursement eligibility and processes payment requests.
Coordinate with purchasing department to determine vendors, prepares requisitions, direct pay requests, and follows-up on receipt.
Gather information and prepares various internal and external reports, such as annual course completion reports, based on given instructions and established policies and procedures.
Ensure responsive communications by distributing and processing mail, monitoring Talent Learning and Development, Employee Online Learning, and Employee Tuition Assistance mailboxes, examining and addressing emails in all Talent Learning and Development mailboxes and answering phones.
Recommend process improvements and monitors customer feedback as a means of enhancing service responsiveness.
Inventory, order and maintain office equipment.
Maintain records of budget expenditures.
Perform other duties, tasks and assignments as required and assigned.
· Associate’s degree required
· 4 years of directly related work experience may be substituted in lieu of the degree
· 3 years’ experience in Talent Engagement or related area
· Prior experience in a training environment is preferred
Licensing & Certification
· Valid Driver License
· MS Office Programs
· Learning Management System
· Delivering High Quality Work
· Accepting Responsibility
· Serving Customers
· Supporting Organizational Goals
· Driving Continuous Improvement
· Acting with Integrity
· Thinking Critically
· Managing Change
· Communicating Effectively
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
Be a part of a dynamic community dedicated to providing the resources, guidance and inspiration needed to create the ultimate student experience: from registration and financial aid applications to the first time they arrive at one of our Centers of Excellence or log in to their first class, from academic success planning to providing a safe environment, and from connecting them with community networks to launching them into the career of their dreams. Make their student experience exceptional.
Houston is a city with limitless possibilities:
· Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
· 145 languages are spoken here.
· Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
· Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
· The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
· World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
· With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
· Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity
PO Box 667517
Houston TX, 77266
713 718.8271 or Institutional.Equity@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
Job: Human Resources
Primary Location: United States
Posting Date: Jul 17, 2019
Closing Date: Jul 31, 2019
Salary: 36,833.00 -