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Student Support Supervisor
Los Rios Community College District in Sacramento, California
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Date Posted 07/18/2019
Admin-Student Affairs and Services
Salary $5,286.71 per month (Exempt) <a href="">LRCCD Salary Schedules</a> -  
Application Deadline Open until filled

Job Posting Title

Student Support Supervisor


Los Rios Community College District (American River College)

Department Location

Disabled Student Programs and Services (DSP&S)

Posting Number


The Institution

Founded in 1955, American River College (ARC) is one of the largest institutions of higher education in the Sacramento region, serving about 30,000 diverse students each fall and spring at its main campus and centers.

Our Strengths
The college has an outstanding record for academic quality and is among the top community colleges in the state for transferring students to the University of California and California State University systems. The College offers education and support for students to strengthen basic skills, earn associate degrees and certificates, transfer to other colleges and universities, and achieve career as well as other academic and personal goals. ARC also has a strong reputation for its wide array of career programs, in areas such as Healthcare, Hospitality, Human Services, Business & Computer Science, Public Safety, Applied Arts, Advanced Transportation and Manufacturing and Apprenticeship.

Our Vision
Our vision is to transform the future of all students and our community through inclusive, equitable education. The college seeks individuals who share our mission of placing students first by providing an academically rich, inclusive environment that inspires critical thinking, learning and achievement, and responsible participation in the community.

Our Commitment to Social Justice & Equity
American River College strives to uphold the dignity and humanity of every student and employee. We are committed to equity and social justice through equity-minded education, transformative leadership, and community engagement. We believe this commitment is essential to achieving our mission and enhancing our community. The college seeks candidates who are committed to culturally inclusive practices and serving ARC’s student population. Faculty and staff are encouraged to engage in ongoing development of their professional skills. The college thus supports employee engagement in a broad range of trainings, workshops and activities such as the Equity Action Institute, the New Faculty Academy, and the Classified Leadership Academy. In addition, faculty and staff regularly participate in trainings offered through the college’s Center for Teaching and Learning and its Instructional Technology Center.

Position Summary

Under the direction of the assigned administrator and in cooperation with program coordinators, plan, organize, and direct the operations of assigned programs. [For a detailed job description for this LRSA Los Rios Supervisors Association posting Job Descriptions click here].

This position is assigned to the Disabled Student Programs and Services and (DSP&S) Department.

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 17 days of annual paid holidays, 21 days’ vacation yearly and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. (See full LRSA contract agreement details)

Assignment Responsibilities

Typical duties of assigned programs/services may include, but are not limited to:
• Plans, organizes, and directs the operations of assigned students and/or academic support programs for student success and overall program effectiveness.
• Coordinates support services.
• Establishes and maintains accurate recordkeeping for assigned programs and appropriate agencies, which may include student eligibility, participation, and progress.
• Coordinates services in support of students taking classes, including in an online environment.
• Trains, supervises, and evaluates assigned employees.
• Participates in interviewing and selection of new employees.
• Ensures accountability and adherence to applicable laws, regulations, policies, and procedures.
• Prepares, monitors, and maintains budgets and expenditures for functions and activities in accordance with District policies.
• Develops and implements departmental procedures, forms, activities, and materials required for efficient operations of assigned programs.
• Develops and conducts training and appropriate implementation for effective program operations and accountability.
• Participates in program review and audits.
• Assists with and/or prepares, maintains, and monitors area/program funds, budget allocations, expenditures, and other related functions to ensure compliance with established guidelines.
• Prepares and submits program and grant related plans, reports, and other documents.
• Interprets and applies complex procedures in diverse situations using independent judgment.
• Responds to requests for information from students, employees, and the public.
• Builds and maintains effective working relationships, working collaboratively with other colleges and district employees, faculty, administrators, and agency representatives.
• Coordinates assigned program workshops and events.
• Administers disciplinary actions if necessary.
• May develop and maintain liaisons with, but not limited to, local high schools, area employers, and local community-based organizations to provide enhanced opportunities for students.
• May oversee and participate in outreach and recruitment activities.
• May lead or serve on appropriate committees.
• Performs related duties as assigned.

Assigned programs/services may include, but are not limited to, one or more of the following:
• California Work Opportunity and Responsibility to Kids (CalWORKs) / Temporary Assistance for Needy Families (TANF)
• Career Center
• Disabled Student Programs & Services (DSP&S)
• Extended Opportunity Programs and Services (EOP&S)/Cooperative Agencies
• Resources for Education (CARE) Library
• Online Support Services
• Open Learning Resources Labs
• Outreach
• Reading Writing Center
• Tutoring
• Veterans Resources Center

Work Year

12 month

Work Schedule

8:00 a.m. – 5:00 p.m., Monday – Friday

Total Hrs per Week/Day

40 hours per week

Special Requirements

If assigned to the CalWORKs/TANF program: Employment is contingent upon meeting the requirements of Los Rios Board Regulation R-8343, including possessing and maintaining a valid California Driver’s License. The position may require operating a District or personal vehicle in order to complete assigned work within the scope of the position duties.

Minimum Qualifications

EXPERIENCE: Three years of increasingly responsible experience, including one year in a lead or supervisory capacity, in student services, academic support services, public services, community college and/or public agency program development, coordination and evaluation, or similar experience (the required lead/supervisory experience may also be used to meet this requirement).

EDUCATION: Bachelor’s degree from an accredited institution; OR, an Associate’s degree from an accredited institution AND two additional qualifying years of experience.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)

Application Instructions

1. A completed Los Rios Community College District Classified Application (required).

2. Resume (recommended).

3. Unofficial transcripts of college/university work (required).

4. Two (2) letters of recommendation (recommended).

5. Letter of Interest (recommended).

● Applications submitted without all required documents, listed above, will be disqualified. Applicants indicating “see resume” on the online application will be disqualified.

● Graduate advising documents and grade reports will not be accepted as official transcripts.

● It is the responsibility of Los Rios Community College District employees to also provide official transcripts, if required in the minimum qualification for the position. (Within 60 days of the time of hire, employees are required to submit official transcripts, if required in the minimum qualification for the position).

● Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents.

● A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.

● Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. Foreign Degree Transcript Evaluations click here

Do not submit additional materials that are not requested.

After hours inquiries should be emailed to Submission of applications are by 11:59 p.m., of the posting closing date.


$5,286.71 per month (Exempt) LRCCD Salary Schedules

Additional Salary Information

No additional salary information to note

Posting Date


Closing Date


Open Continuously


Beginning and/or Ending Dates


How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. Application services are available between 8:00 a.m. and 5:00 p.m., Monday through Friday, at the Los Rios Community College District Human Resources Office located at 1919 Spanos Court, Sacramento, CA 95825-3981. If you need assistance with any phase of the application process, please call (916) 568-3112 or come in during our business hours. After hours inquiries should be emailed to Submission of applications are by 11:59 p.m., of the posting closing date.


All Positions: Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during this recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university must be submitted within 60 days of hire.

*Please mention to employers when applying for this job*
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