ABOUT COLORADO NORTHWESTERN COMMUNITY COLLEGE:
Colorado Northwestern Community College (CNCC) fosters educational excellence and student success, prepares students for local and global citizenship, anticipates and responds to the needs of
surrounding communities, and contributes to evolving regional economic development. CNCC is a small, rural community college located in Northwest Colorado with campuses located in Rangely, CO
and Craig, CO. CNCC offers an exceptional experience to employees with outdoor activities, wildlife, and small rural communities.

The College has various unique programs including Aviation Technology (Flight), Aviation Maintenance Technology, National Park Service Academy and the Paleontology Plan of Study. We also
offer great opportunities for our students in Nursing, Dental Hygiene, Emergency Medical Services and  Automotive Technology. The college provides AA, AS, AAS, and certificate programs so students have excellent choices in their degree plans.

GENERAL SUMMARY
The Associate Information Technology (IT) Professional is primarily responsible for supporting the existing information and communication systems deployed at CNCC. Key activities include end user,
hardware, Active Directory, server, router, switching, and cabling support. The Senior Professional works closely with the Colorado Community College System (CCCS) Technology Services team in configuring and maintaining AD Manger, Uplinx, and other user needs for Banner, printing, scanning and related enterprise information technology services.

PRIMARY DUTIES

• Reports to the Director/CIO and follows the lead of the System Administrator and Senior IT

• Ensures continuous delivery of technology services;
• Monitors performance of wired and wireless network systems, server hardware, and equipment;
• Fulfills ordering, business office and related operational documents;
• Documents desktop hardware and network systems processes;
• Fulfills helpdesk tickets to resolve issues with existing technology systems;

• Ensures network use meets security protocols;
• Anticipates and mitigates hardware, network, and software problems;
• Works with team members to implement software platforms for efficient workflow;
• Configures network to ensure software and network processes are effective;
• Rapidly responds to hardware, software, network, and system failures;
• Rapidly troubleshoots, analyzes, and recommends corrective actions;

Organizes and works on multiple priorities simultaneously and delivers excellent Customer
Service.

ESSENTIAL QUALIFICATIONS
This job requires any equivalent combination of knowledge, skills, abilities, education, and/or experience as indicated below:

1. Education and Training: Any combination of education and/or experience that demonstrates a solid

understanding of systems administration, server and desktop support, hardware based L2/L3 switching, and advanced software support and use.

PREFERRED QUALIFICATIONS

1. Education and Training: Bachelors Degree in Computer Science or equivalent

APPLICATION INSTRUCTIONS:

All interested and qualified applicants are asked to submit a cover letter, resume and three letters of recommendation, along with a completed Colorado Northwestern Community College application for exempt employment to the Department of Human Resources.

Colorado Northwestern Community College is an Equal Opportunity Employer

Colorado Northwestern Community College prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and
Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities. Colorado Northwestern Community College will take appropriate steps to ensure that the lack of English language skills will not be a barrier to admission and participation in vocational education programs.

The College has designated Jennifer Rea, Associate Director of Campus Life, as its Title IX/EO Coordinator and David Hardman, Vice President of Student Services, as its Interim ADA/Section 504/Title II with the responsibility to coordinate its civil rights compliance activities and grievance