Job Description

General Description:
The Advisor is a staff position designed to provide holistic advising and support services to ensure student retention and success. Advisors will report to the Director of Enrollment Services and collaborate with other advisors, recruiters, administrative staff, and faculty to oversee the colleges effectiveness in meeting the needs of the students.

Duties and Responsibilities:
Must attend Master Advisor training and maintain Master Advisor status.

Monitor, coach, and advise an assigned caseload of students.

Assist students with onboarding processes including admissions, financial aid, and registration.

Provide academic advising to all students via in-person, email, telephone, or Zoom appointments.

Refer students to on and off-campus resources to meet their needs outside of the classroom (tutoring, etc.).

Reach out to students based on a faculty-driven early alert system.

Work with students on program of study requirements.

Assist students with degree planning.

Assist students in creating academic plans for financial aid appeals and fresh start applications

Encourage student involvement with student clubs, organizations, and community service events.

Assist with planning and facilitation of the New Student Orientation events.

Assist with developing communication plans to reach students about retention and completion opportunities.

Assist with recruitment events, registration events, and other Enrollment Services programs and projects.

Organizes and oversees registration events.

Provides ongoing support to adult students and promotes Tennessee Reconnect.

Coordinates the annual College Transfer and Career Fair event for current DSCC students and schedules visits for other higher educational institutional representatives to visit DSCC locations.

Back-up support to accept payments for tuition, fees, and other student charges. Use the DSCC Touchnet system to track fees and post to student accounts. Balance the cash box when needed according to the Business Office policy.

Performs other duties as assigned.

Working Conditions:
Sedentary: Desk work; travel will be required for college or program activities. Evening and weekend hours will be required. Normal range of movement is expected. Ability to lift at least 30 lbs. Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort. Besides frequent person to person interactions with students, faculty and staff, this position requires significant communication by telephone and other electronic means (e.g. email, etc.)

Required Qualifications:
Ability to express ideas clearly and concisely, verbally and in writing. Knowledge of modern office practices, procedures, and equipment including on-line computer systems, Microsoft Word, Microsoft Excel, and email programs. Willingness to learn new software applications. Ability to work independently with minimal supervision. Must be able to maintain an effective relationship with all constituencies.

Minimum Requirements of Education and Experience:
Bachelors degree from a regionally accredited university.
Four years of experience in student affairs at the postsecondary level.

Preferred Qualifications:
Community College experience is preferred.

Experience with Banner Student Information System.

Minimum starting pay is $40,600 annually ($20.82 per hour). With addition experience pay increases to a maximum of $50,700.

Dyersburg State offers a comprehensive benefits package, including but not limited to the following:

Vacation and Sick Leave
14 paid holidays
Medical, dental, vision and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
State Employee Discount Program with over 900 merchants

Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable. Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.

Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.

A completed satisfactory background check will be required before hire.

Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

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