Student Engagement & Outreach Specialist
- Yuba Community College District
- Location: Clear Lake, California
- Category: Admin-Extension and Outreach
- Posting Date: 10/21/2019
- Application Deadline: Open until filled
Job TitleStudent Engagement & Outreach Specialist
LocationLake County Campus - Clear Lake, CA
CATEGORICALLY FUNDED – POSITION CONTINGENT UPON CONTINUED FUNDING AND BOARD APPROVAL
BASIC FUNCTION: Under the direction of the Dean or designee, perform specialized duties in support of student access and success. These will include recruitment, outreach, and student success and engagement functions for the College intended to: increase college readiness and attendance; increase awareness of college programs of study and career options; through the matriculation process (orientations, assessments, and education planning) prepare students for the transition from high schools served by the college, continuing students, and the general community; increase student engagement and student success at the college; assist with the coordination and implementation of the CTE Transitions pathway program in the high schools. Promote the college and its programs at community events and through the use of communication and technology strategies.
Essential Duties Summary
• Perform outreach duties to increase community awareness of the college and its programs within the area of service.
• Implement and coordinate the college outreach strategies at specified high schools to meet objectives and deadlines. Schedule dates with high school counselors and teachers for presentations.
• Assist with the development and carrying out of annual student engagement and outreach activities.
• Assist with planning and coordination of on-campus student success initiatives, such as First Year Experience, Summer Bridge, and student success workshops and events, as well as outreach events, including campus tours, family evenings and weekend open houses.
• Assist students with application process for financial aid and College admissions, as well as applications to different support services programs, such as Extended Opportunity Programs and Services, Cooperative Agencies Resources for Education, Student Support Services, TRIO, CalWORKS, Mathematics, Engineering, and Science Achievement and Disabled Student Programs and Services, based on potential eligibility determination.
• Work with College Career and Transfer Center and the Counseling Department to support career explorations, career orientations and transfer activities, bridge programs, and the college’s Jump Start Program and high school registration and matriculation events.
• Plan, coordinate, and implement student engagement activities and events to provide just in time services and information to students in support of the student’s progression through college, from entry to completion.
• Independently plan and coordinate workshops, conferences and meetings; organize, coordinate and manage various departmental activities, projects and functions.
• Provide training, supervision and work direction to students, such as the Student Ambassadors, and hourly employees as assigned.
• Evaluate services to insure continued program development and successful student completion.
• Assist with planning and implementing outreach services between college, departments and high schools and community groups.
• Develop and maintain communication and technology resources, such as brochures, flyers, posters, and technology strategies including, but not limited to texting, email, Facebook, Instagram, and Twitter.
• Collaborate with other departments and off-campus agencies in the development and implementation of outreach strategies, college and district-wide, to include outreach to public agencies, malls, and businesses.
• Administer the college recruitment program that includes outreach activities, high school relations, student recruitment and admissions to the college.
• Establish and maintain a system for tracking potential student enrollment, admissions applications, and high school visitation schedules.
• Work with College departments and programs to develop marketing materials to support recruitment activities.
• Develop and implement workshops and seminars on recruitment activities and evaluate data to determine recruitment program outcomes and effectiveness.
• Prepare reports, materials and formal presentations for program use and implementation.
• Represent the College at various outreach functions.
• Provide information about the college procedures, policies, goals and objectives, career assessment, and admissions.
• Establish and maintain system of follow-up, through personal contact and correspondence with students to encourage success.
• Document student visits and maintain appropriate files.
• Assist with the student satisfaction surveys related to Matriculation services.
• Assist with the on-campus tour services for prospective students and visitors.
• Assist with on-campus transfer events.
• Maintain outreach calendar on Website.
• Assist with the distribution of marketing material, class schedules, and general program information.
• Assist in reconciliation of records and in compilation of data and statistics for reporting purposes.
• Develop and initiate articulation agreements/contracts for Career and Technical Education (CTE) and dual enrollment; facilitate the enrollment process for students; schedule school site visits, provide information through classroom presentations, insure completion of enrollment forms.
• Facilitate the completion of course articulation forms and secure necessary documentation.
• Coordinate with faculty and Articulation Officer in curricula review for CTE Transitions consistency and articulation applicability. Secure necessary signatures, compile necessary documentation, and update forms and procedures as needed.
• Perform outreach duties for the CTE Transitions Program.
• Maintain and audit articulation files and student database in order to identify and track 2 + 2 students; maintain CTE Transitions website for Career Technical Education partners, consortium members and students.
• Document, prepare and distribute Certificates of Completion for students enrolled in CTE Transitions program.
• Perform other related duties as assigned.
• Federal, State and Community College rules and regulations governing Financial Aid.
• College admissions and application process.
• Personal and financial challenges faced by economically disadvantaged students.
• Principles, strategies, techniques of outreach, recruitment, and marketing, including, but not limited to print media and technology tools, including email, text, and social media.
• Electronic data processing systems for tracking purposes.
• PowerPoint to develop outreach presentations.
• Customer service delivery methods.
• General community college admission and residency status requirements.
• College educational programs and services Scholarship assistance programs available to students.
• Advising and interviewing techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Bilingual, Spanish and English competence (desirable qualification).
• Operate a computer and related software to process admissions applications, develop PowerPoint presentations and to operate internal computerized processes
• Communicate effectively both orally and in writing
• Use interpersonal techniques associated with tact, patience and courtesy
• Train and provide work direction to others. Assign and review the work of student help
• Learn the eligibility criteria for Financial Aid, EOPS, CARE, DSPS, SSS and MESA
• Work independently with little direction
• Meet schedules and timelines
• Establish and maintain cooperative and effective working relationships with others
• Read, interpret, apply and explain rules, regulations, policies, and procedures related to assignment
• Plan, organize, and prioritize work
• Understand and follow oral and written instructions
• Prepare and deliver oral and written presentations
• Develop and maintain communication tools and resources, including print and social media.
• Work with high school and middle school aged students
• Work days, evenings and weekends as required
• Interpret and apply applicable concepts and objectives of CTE Transitions/school to career programs
• Effectively promote the college’s academic and vocational programs
• Access and use data in student database
• Meet schedules and time lines
• Work confidentially with discretion
EDUCATION AND EXPERIENCE: Any combination equivalent to: A Bachelor’s degree and two years of experience working in a community outreach program, program management and development, or student recruitment/retention program.
• Typical office environment
• Subject to constant interruptions
Range/StepRange 32, CSEA Salary Schedule | Step 1 - Step 3
Salary Range$3,697.75 - $4,076.77/MO.
PART-TIME (less than .60 FTE): Part-time positions less than .60 FTE are not entitled to any District paid fringe benefits. The District does however; provide the employee prorated leaves including vacation, sick leave and paid holidays. Employees less than .50 FTE contribute to an Alternative Retirement System (Apple). Employees whose, FTE is between .50 and .60 contribute to the California Public Employees Retirement System (CalPERS).
BENEFITS/SALARY: The District offers a comprehensive benefits package for employees and dependents for positions whose FTE is .60 or higher, valued at over $20,407 annually with a $310.50 monthly out of pocket expense to employees + dependents for their monthly medical premiums. The package includes health, dental, vision, one (1) life insurance policy and an Employee Assistance program. Additional benefits include contributions to the Public Employee’s Retirement System (PERS) which is integrated with Social Security, 457/403b options, Vacation days – 7.33 hrs per month for the first year, 96 hours of vacation leave per years 1-5, 12 sick days and 20 holidays.
WORKING CONDITIONS: Categorically funded positions are contingent upon funding. In accordance to Board Policy, smoking is restricted in many areas of the Yuba Community College District. Woodland Community College is a tobacco free campus.
WORK DAY, WORK WEEK, and WORK YEAR: The District has the right to establish work day, work week, work year; hours of positions within the District may vary.
INTERVIEW: Candidates selected for an interview will be required to visit Yuba Community College District at his/her own expense upon a date selected by the District. Meeting minimum qualifications does not guarantee an interview.
FOREIGN TRANSCRIPTS: Must include a U.S. evaluation and translation. Contact the Human Resources website for a list of agencies providing foreign transcript services.
PRE-EMPLOYMENT REQUIREMENTS: Employment is dependent upon Department of Justice (DOJ) clearance; all fees are the responsibility of the selected candidates and serves the purpose of obtaining a criminal history as authorized by the California Education Code. All prospective employees shall be required to provide verification of TB test.
As an equal opportunity employer with a diverse staff and student population, the Yuba Community College District is committed to creating an inclusive and effective learning and working environment for all.
EQUAL EMPLOYMENT: Yuba Community College District is an Equal Employment Opportunity Employer and guarantees equal opportunity regardless of race, color, creed, national origin, ancestry, gender, marital status, disability, religious or political affiliation, age or sexual orientation and does not discriminate in its educational programs, in employment nor in any other of its activities.
Internal vs. ExternalExternal
Review Start Date09/03/2019
Open Until FilledYes