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Financial Aid Advisor
Job Description
DESCRIPTION
BENEFITS
QUESTIONS
Wor-Wic Community College is accepting applications for a financial aid advisor. This position advises students and parents on financial aid programs, provides student account case management, and supports college enrollment initiatives with an emphasis on administering the federal Pell program. This position is required to periodically work evenings and weekends, including registration and the annual commencement.
The following list is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills or working conditions associated with this position.
- Provides student account case management, evaluates financial aid applications, completes verification, packages financial aid offers, processes Student Academic Process appeals, and provides problem resolution for the federal Title IV, state and institutional aid programs
- Manages the federal Pell program by completing daily import process, reviewing all financial aid applications, resolving all issues resulting from information submitted on the FAFSA, and assigning communications requests for information needed to meet eligibility
- Provides program fund management, reconciliations, payments and enrollment verifications and assists with student outreach
- Completes professional judgements, dependency overrides and V4/V5 monthly reporting
- Provides information to students, prospective students, parents and professionals on the various financial aid programs and application processes on the telephone, in person and at workshops and student orientations
- Maintains communication with other departments and students through content management of the financial aid pages of the myWor-Wic portal and through the development of tutorials, applications and forms
- Assists with return of funds processes and notification of aid adjustments to students
- Assists the director of financial aid with implementation of federal Title IV aid program regulations and college policies and procedures
- Performs monthly testing on software updates, troubleshoots daily software issues and creates processes for completing tasks
- Contributes to the annual and five-year comprehensive department assessment process per the College assessment plan
- Maintains competency and professional knowledge through self-directed professional reading, developing professional contacts with colleagues, attending professional development workshops and webinars and completing online training modules through IFAP
- Provides coverage for the main financial aid desk as needed
- Performs other duties as assigned
- Bachelor's degree
- Two years of administrative experience
- Strong computer, organizational, human relations, and oral and written communication skills
- Valid driver's license
- Preference will be given to candidates who demonstrate basic knowledge of financial aid processes/programs
This is a full-time standard administrative position with excellent fringe benefits.
- Days and Hours of work are Mon. - Fri., 8 a.m. - 4:30 p.m. (1 hour lunch)
- Evening and weekend hours are required on a rotating basis and as needed during registration and the annual commencement
It is important that your application show all the relevant education and experience you possess. Please do not use "See Resume" or similar language in the job application, even if a resume is required. Applications may be rejected if incomplete.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The college reserves the right to change or reassign job duties, or combine and/or eliminate positions at any time.
Applications received by October 15 will be given first consideration; the position will remain open until filled.
32000 Campus Drive
Salisbury, Maryland, 21804
Wor-Wic Community College is accepting applications for a financial aid advisor. This position advises students and parents on financial aid programs, provides student account case management, and supports college enrollment initiatives with an emphasis on administering the federal Pell program. This position is required to periodically work evenings and weekends, including registration and the annual commencement.
The following list is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills or working conditions associated with this position.
- Provides student account case management, evaluates financial aid applications, completes verification, packages financial aid offers, processes Student Academic Process appeals, and provides problem resolution for the federal Title IV, state and institutional aid programs
- Manages the federal Pell program by completing daily import process, reviewing all financial aid applications, resolving all issues resulting from information submitted on the FAFSA, and assigning communications requests for information needed to meet eligibility
- Provides program fund management, reconciliations, payments and enrollment verifications and assists with student outreach
- Completes professional judgements, dependency overrides and V4/V5 monthly reporting
- Provides information to students, prospective students, parents and professionals on the various financial aid programs and application processes on the telephone, in person and at workshops and student orientations
- Maintains communication with other departments and students through content management of the financial aid pages of the myWor-Wic portal and through the development of tutorials, applications and forms
- Assists with return of funds processes and notification of aid adjustments to students
- Assists the director of financial aid with implementation of federal Title IV aid program regulations and college policies and procedures
- Performs monthly testing on software updates, troubleshoots daily software issues and creates processes for completing tasks
- Contributes to the annual and five-year comprehensive department assessment process per the College assessment plan
- Maintains competency and professional knowledge through self-directed professional reading, developing professional contacts with colleagues, attending professional development workshops and webinars and completing online training modules through IFAP
- Provides coverage for the main financial aid desk as needed
- Performs other duties as assigned
- Bachelor's degree
- Two years of administrative experience
- Strong computer, organizational, human relations, and oral and written communication skills
- Valid driver's license
- Preference will be given to candidates who demonstrate basic knowledge of financial aid processes/programs
This is a full-time standard administrative position with excellent fringe benefits.
- Days and Hours of work are Mon. - Fri., 8 a.m. - 4:30 p.m. (1 hour lunch)
- Evening and weekend hours are required on a rotating basis and as needed during registration and the annual commencement
It is important that your application show all the relevant education and experience you possess. Please do not use "See Resume" or similar language in the job application, even if a resume is required. Applications may be rejected if incomplete.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The college reserves the right to change or reassign job duties, or combine and/or eliminate positions at any time.
Applications received by October 15 will be given first consideration; the position will remain open until filled.
Part-time administrators and support staff members can obtain medical coverage for themselves and their dependents at their own expense.
Part-time administrators and support staff members can obtain dental coverage for themselves and their dependents at their own expense.
Vision Insurance
Life Insurance
Supplemental Insurance
Retiree Medical and Dental Insurance
Flexible Spending Accounts
Short-term Disability Insurance
Long-term Disability Insurance
Retirement
Full-time administrators, full-time faculty and part-time administrators can enroll in the State Retirement and Pension System (SRPS) of Maryland, or the Maryland Optional Retirement Program (MORP) subject to approval by the Maryland Higher Education Commission. Seven percent of the employee's salary is deducted as a retirement contribution from each paycheck of all employees enrolled in the SRPS.
Supplemental Retirement Accounts
Tuition Waiver
Part-time administrators and support staff members are eligible for tuition waivers for themselves for credit or community and continuing education courses offered by the college, up to a maximum of one credit or one community and continuing education course each session, semester or term. The employee must attend on his or her own time.
Reimbursement for Undergraduate & Graduate Studies
Credit Union
Annual Leave
Full-time administrators earn annual leave at a rate of 20 days per year. Part-time administrators earn annual leave at a rate of 7.7 percent of the total hours worked per pay period.
Full-time faculty members who sign 12-month employment agreements earn annual leave at a rate of 20 days per year, but this leave cannot be taken when they are scheduled to teach classes. Full-time faculty members who sign 10-month employment agreements do not receive annual leave.
Full-time support staff members earn annual leave at a rate of 10 days per year during their first through fourth years of employment, 15 days per year during the fifth through ninth years and 20 days per year in the 10th and subsequent years. Part-time support staff members earn annual leave at a rate of 3.8 percent of the total hours worked per pay period during their first through fourth years of employment, 5.75 percent of total hours worked per pay period during the fifth through ninth years, and 7.7 percent of the total hours worked per pay period in 10th and subsequent years.
Sick Leave
Full-time administrators and support staff members earn sick leave at a rate of 15 days per year.
Faculty members who sign 10-month employment agreements earn sick leave at a rate of 12.5 days per year. Full-time faculty members who sign 12-month employment agreements earn sick leave at a rate of 15 days per year.
Part-time administrators and support staff members earn sick leave at a rate of 5.7 percent of the total hours worked per pay period.
Newly-hired employees who have been members of the Maryland State Retirement System at their last place of employment can transfer their accumulated sick leave to Wor-Wic if the time lapse between their previous employment and the college is less than four months and if a letter certifying the number of accumulated sick leave days is forwarded from the personnel office of the previous employer to the college within 60 days after the employee's starting date of employment. Sick leave transferred from other agencies has no cash value at the termination of employment at Wor-Wic.
Personal Leave
Part-time administrators and support staff members receive a proration of four personal days, prorated according to the employee's first day of employment, based on the employee's budgeted weekly hours.
Bereavement
Holidays
Military
Court Duty
Employee Assistance Program
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