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Program Specialist 2 - International Admissions Officer
Job Description
5% King County Premium Pay will be added on top of the posted salary
ABOUT THE COLLEGE:
Green River College's student body is made up of approximately 41% Academic Transfer students, 34% Professional-Technical, 15% Adult Basic Education, 3% Applied Bachelor degrees. Green River College has four campuses, including the main campus in Auburn, with satellite campuses in Kent, downtown Auburn, and Enumclaw. Green River programs serve high school graduates, Running Start students (dual enrollment in local high schools and the college), those seeking retraining for the workforce, international students, students learning English, and Continuing Education students. Green River's service areas are increasingly ethnically diverse, comprising African Americans, African immigrants, Asian Americans, Asians, Latinx, Native Americans, Pacific Islanders, and Middle Eastern Americans, among other communities.
COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION:
Green River College is committed to enhancing and supporting a diverse campus environment, incorporating principles of equity in order to promote inclusive practices. Diversity is understood in terms of intersectional identities defined by culture, race, ethnicity, sex, gender, sexual orientation, social class, disability, religion, veteran status, immigration status, and age. Given the diversity of our student population and service areas, we encourage applications from faculty, staff, and administrators with demonstrated experience and expertise in supporting, sustaining and serving people from a wide range of backgrounds and collaborating effectively with others.
PURPOSE OF POSITION:
The primary function of the International Admissions Officer/DSO is to develop and deliver international admissions and business processes that are separate and distinct from the main College. This position serves as an integral point of contact with outside entities such as international schools, educational agencies, prospective international students and their parents. This position has a large volume of client interactions and outreach and will recommend, develop and implement improvements to help the department reach international enrollment goals. This position requires extensive knowledge of college and department programs, policies and priorities. This position is a key member of the International Admissions and Business Operations area (ABO), a member of the International Services & Operations Team and reports to the International Programs Business Manager.
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Serve international students as a registered Designated School Official with the US Student and Exchange Visitor Program from inquiry through transfer
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Apply department policies and Department of Homeland Security regulations to international applications, credentials and transcripts and independently make admission decisions
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Issue SEVIS Form I-20 within 48 business hours of completed application
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Collaborate and actively participate in the recruitment and retention of international students in alignment with International Marketers and in support of department goals
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Cultivate and maintain excellent working relationships with new or established international agents and organizations using relationship marketing and public relations protocol and principles
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Represent the department as a stellar front office customer service representative by providing warm and friendly reception services to all guests of the department, in person, by phone and in writing
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Host and meet with educational agency representatives, prospective students and their parents
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As a member of the International ABO and Enrollment Management Teams, meet regularly to collaborate with others for continuous improvement of International Admissions procedures
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Maintain relationships and collaborate with the Cashiering and Enrollment Services departments
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Assist as needed to review for accuracy any website content and print publications that support international outreach as well as online and print versions of the international admission application
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Represent Green River IP at local or regional meetings, conferences and recruitment fairs as needed
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Make presentations to the public and students regarding program policies
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May assist in the orientation and training of other Services & Operations staff and student assistants
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Lead project teams and execute other related responsibilities as assigned
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Demonstrated intercultural competence
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Strong organizational skills
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Experience living or working in an international environment
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Highly effective written and oral communication and excellent interpersonal skills with demonstrated ability to maintain long-term, successful relationships
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Very flexible, with the ability to be self-directed as well as a collaborative team player
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Ability to proficiently use computer databases, applications and Microsoft Office Suite
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Ability to work on projects and data entry with precision and detailed accuracy
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Experience working in a complex and dynamic environment where success is often the result of cooperation and collaboration with internal and external entities or clients
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Good sense of humor, positive and friendly demeanor
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Respect for and ability to maintain confidentiality
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Ability to work alternative hours as required, including weekends and evenings
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High school graduation or equivalent and four years of full-time administrative experience or equivalent education/experience
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Ability to work within legal and ethical guidelines for WA state higher education institutions
Preferred Qualifications , Knowledge, and Abilities :
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Proficiency with languages other than English
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Experience working with international education agencies
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Experience working in a community college
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Experience working with international students
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Direct marketing and sales experience representing educational products and services
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Possess a comprehensive understanding of international cultures, immigration policies and procedures, and federal government regulations for visa holders
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Willingness to travel independently for the purpose of recruiting international students
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Experience working in student services
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Specialized training or experience working in an environment that fosters excellent customer service
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Demonstrated commitment to higher education
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Associates or Bachelors degree
Special Requirement, Licenses, and Certifications:
Attach the following with your completed on line application and responses to the Supplemental Questions (located under the tab titled "Supplemental Questions") to be considered for this position.
- A Cover Letter which specifically describes how you meet each qualification
- Resume
- Supplemental question(s)
All offers of employment are subject to background checks. (Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.)
At this time, Green River College does not offer H1B Visa.
Green River College is a tobacco free campus. For more information on the tobacco policy, please visit the following link: https://www.greenriver.edu/campus/policies-and-procedures/general-administrative-policies/ga-2-tobacco-use-policy/
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report— Green River Colleges Annual Safety and Fire Report is available online at www.greenriver.edu/CleryASFR, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call 253-288-3350.
EQUAL OPPORTUNITY EMPLOYER: Green River College does not discriminate on the basis of race, creed, color, national origin, gender, gender orientation, age, marital status, religion, disability, genetic information or on any other unlawful basis. The college is committed to preventing and stopping discrimination, including harassment of any kind and any associated retaliatory behavior.
The following person has been designated to handle inquiries regarding the non-discrimination policies: Executive Director of Human Resources, 12401 SE 320th Street, Auburn, WA 98092-3622, 253-288-3315. To receive this information in an alternate format, please contact Disability Support Services at (253) 833-9111, ext. 2631; TTY (253) 288-3359.
More than Just a Paycheck!
Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career and that your priority is making sure that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement and dental plans through the Public Employee Benefit Board, and most classified staff members will participate in either WA states PERS 2 or PERS 3 retirement programs. Other benefits include sick and vacation leave, staff training, paid holidays, and the opportunity to participate in the tuition-waiver program. We also offer an on-campus fitness center.
Health Benefits:
Medical, dental, life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board.
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