Admissions/Records Assistant I
- Contra Costa Community College District
- Location: San Pablo, California
- Category: Admin-Admissions and Enrollment
- Posting Date: 07/22/2020
- Application Deadline: Open until filled
Position TitleAdmissions/Records Assistant I
Special Instructions to Applicants
Contra Costa College serves about 10,000 students, credit and non-credit, who pursue transfer preparation, career education and foundational skills. The College’s student population reflects its surrounding diverse communities. Serving predominately African American and Latinx students, Contra Costa College is situated in a socioeconomically diverse, resilient and culturally vibrant community. As a proud Hispanic Serving Institution, we seek candidates who embrace our community, our student population, and our central work: strengthening West County by meeting our students where they are and helping them get to where they want to be.
We seek a colleague who operates with a growth mindset, a strength-based approach centered on students, and an unflinching commitment to equity, especially concerning the elimination of barriers to college access, success, and completion. The ideal candidate will be eager to help construct and maintain a culture of continuous improvement in instructional effectiveness, student service, and leadership.
The ideal candidate for this position will be able to use a variety of computer software programs and have a good understanding of database entry and data fields. You will have the ability to work on multiple projects simultaneously, with competing deadlines and frequent interruptions. You will have the ability to understand and analyze data, be able to handle a heavy workload, and excellent communication skills. You may be required to stand for multiple hours a day.
Note: New employees will be placed at the first step which is $3,348.00 per month, or second step $3,517.00 per month (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $4,079.00 per month is reached on the salary schedule
It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.
Recruitment Type:Open (Internal and External applicants)
LocationContra Costa College
# of Openings1
Salary3,348 - 4,079 per month (See salary guidelines above)
Overtime StatusNon-Exempt (eligible)
If temporary, employment duration:N/A
# of Hours Scheduled Per Week40
Work Schedule By Day and Work Hours
M, T, Th, F 8am-5pm
W – 9:30am – 6:30pm
Shift Differential %N/A
# of Months12
EEO Job CategoryClerical/Secretarial
DepartmentC1003-Admissions & Records
To perform a variety of routine clerical duties in the areas of student registration and admissions and records.
Admissions/Records Assistant I – Positions assigned to classification are generally task focused and consistent on a day-to-day basis. Employees in this position may be required to provide general and specific information at a student service counter, as well as to perform general clerical duties.
Admissions/Records Assistant II – Positions assigned to this classification are distinguished from that of Admissions/Records Assistant I by specialization in an area such as the interpretation or application of federal or District regulations.
Admissions/Records Assistant, Senior – Positions assigned to this classification perform the more difficult admissions/records tasks and provide technical or functional supervision and assistance to less experienced personnel.
Admissions/Records Assistant, Lead – Positions in this classification will help train and coordinate admissions/records personnel. Employees in this position serve as an assistant to the Director of Admissions/Records and provides on-going technical and functional lead supervision to the office staff.
Examples of Duties/Essential Functions
Duties may include, but are not limited to, the following:
Registers students into classes by accurately entering student and class information into the Enterprise Resource Planning (ERP) System.
Provides routine information to students, faculty and other departments regarding registration and admission procedures and other general information.
Receives admissions and enrollment forms; reviews for accuracy; processes applications.
Assists students in filling out forms; collects and records fees; monitors and processes incoming requests; assists students resolving transcript issues; sends transcripts to students and colleges.
Assists students with and processes online registrations, drops and additions; collects and accounts for money; issues receipts; closes out and balances cash drawer.
Prepares and runs basic reports.
Performs transactions to correct student academic records.
Collects, records, and logs subpoenas directed to the Custodian of Records.
Responds to requests from other educational institutions and agencies involving the verification of student status and records.
Updates and maintains a variety of data for completeness and accuracy.
Prepares routine correspondence and departmental materials; opens, processes and distributes incoming mail; maintains office supply inventory; establishes and maintains administrative files and records.
Answers phones, acting as the first point of contact, providing information on admissions, registration and student records.
Performs related duties as assigned.
EXPERIENCE AND TRAINING
One (1) year of experience performing general clerical duties in a similar work environment, ideally involving student/public contact and/or admissions and records.
EDUCATION/LICENSE OR CERTIFICATE
Possession of a high school diploma/GED or the equivalent.
Minimum Qualification-Knowledge Of
Basic business practices.
Methods of cash handling and cash reconciliation.
Communicate effectively, both orally and in writing.
Modern office procedures, practices and technology/equipment
Modern software applications (e.g. Microsoft Office Suite, etc.).
Recordkeeping principles and procedures. Basic mathematics.
Minimum Qualification-Skill To
Operate and enter data into a computer accurately.
Learn to operate and enter data into an Enterprise Resource Planning (ERP) System accurately and quickly.
Learn state and federal regulations, and District policies and procedures.
Serve students, staff and colleagues in a helpful and professional manner.
Adapt to changing circumstances and multi-task.
Make mathematical calculations accurately.
Keyboard with accuracy.
Understand and carry out both oral and written instructions.
Establish and maintain cooperative work relationships with those contacted in the performance of required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Minimum Qualification-Ability To
a. Experience in student services or other high touch service areas.
b. Ability to read and interpret laws, regulations, written instructions, technical guidelines and instructions, and policies and procedures.
c. Stamina to be able to work for long periods of time both standing and sitting.
d. Excellent communication skills.
e. Ability to deal effectively with difficult and upset customers.
f. Experience working both independently and on a team.
g. Exceptional computer software and data entry skills at a high level of accuracy.
Job Open Date:07/21/2020
Job Close Date:08/13/2020
Open Until FilledNo
Foreign Degree and Credit Statement:
In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.
About the District
The mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable student success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves.
Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges.
As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 52,088 students a year, in 2017-18 fiscal year the demographic make-up of the students was 10% Black/African American; 17% Asian/Pacific Islander; 33% Hispanic/Latino; 29% White/Caucasian; and 11% Other.
The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse.
Contra Costa College
Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 69 years. Most of the 10,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.
Diablo Valley College
DVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley.
Los Medanos College
Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.
Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.
Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50.
For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:
Classified Employees Local 1 Contract (Article 20-Benefits):
Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):
POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)
All job offers of employment are conditional upon the applicant’s satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.
In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to email@example.com. For administrative purposes, requests must be made at the time of application.