Student Care/Conduct Coordinator
Job Description
Position Details
Position Information
Position Title
Student Care/Conduct Coordinator
Classification Title
Administrator
Grade Level
24
Starting Wage/Salary
Maximum of $60,800 per year plus exceptional benefits
Revision Date
11/01/2023
Position Type/Employee Class
Administrative
FTE
1.0
Contract Months
12
Overtime Eligible
Exempt
Location
Bend
Hybrid Remote Work Eligible?
No
Exceptional COCC Benefits Summary
TO VIEW BENEFITS & PERKS
Primary Purpose
The position will have primary responsibility for early assist referrals and student concerns for on-campus housing students, and will assist the Director in concerns and conduct campus wide. Develops training and education related to student behavior and student support issues. Partners closely with supervisor and staff in determining an effective response consistent with appropriate laws and College policies. This position will also serve as the Colleges Deputy Title IX Coordinator.
Essential Duties and Responsibilities
Student Care Responsibilities
- Provide programming and outreach to residence hall students to support their overall well-being, respond to concerns shared by families or employees, refers to campus supports, and ensures connections to basic needs services.
- Make individual connections with residence hall students to encourage, support, and mentor them with any challenges or transitions to higher education. Assists students with problem solving, dealing with barriers related to attending and succeeding in school, and clarifying procedures and options available in response to student behaviors.
- Provide outreach and student success resources to residence hall students through the Early Assist (early alert) referral program.
- Provide support and advocacy for students while emphasizing individual accountability and responsibility.
- Serve as lead for student housing related suicide prevention, intervention, and postvention processes.
Conduct Responsibilities
- Serve as primary coordinator for student conduct process for most residence hall policy violations, including day-to-day, problem-solving, and decision-making.
- As assigned by the Director of Student and Campus Life, conduct investigations of alleged policy violations including meeting with students and reviewing reports and information gathering from students, faculty, and staff to determine if violations of the COCC Student Rights and Responsibilities have occurred.
- As assigned by the Director of Student and Campus Life, adjudicate conduct meetings for lower-level policy violations college wide. Implement and/or coordinate educational sanctions assigned to students.
- Maintain and update students case-specific information, behavioral concerns, and other data in the web-based system.
- As directed, assist in providing an appropriate and coordinated response from the College to student conduct emergencies.
Title IX Responsibilities
- Serve as the Colleges Title IX Deputy Coordinator by providing expertise on requirements of and compliance with Title IX, VAWA, Campus SaVE and related federal and state laws, including annual disclosure and training requirements.
- As assigned by the Title IX Coordinator, meet with individuals who report Title IX or related violations, providing coaching on COCCs process, including investigations, confidentiality, and support services.
- As assigned by the Title IX Coordinator, coordinate the investigation process, including communication with reporting and responding parties, assignment of investigator and review of investigation report. Track all aspects of the report and investigation using COCCs incident reporting system.
- Coordinate student and employee training regarding prevention of and response to sexual harassment, sexual assault, dating or domestic violence, and stalking,
- Work with the Colleges Title IX Coordinator to maintain COCCs policy and procedures to ensure alignment with federal and state reporting, as well as the Colleges Title IX and Sexual Harassment web pages.
Department Specific
Knowledge, Skills, and Abilities
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
- Ability to work with, advise and support diverse individuals, groups, and communities and be responsive to their needs, concerns and ideas and respect cultural and socio-economic differences.
- Ability to anticipate student problems and assist students in searching for possible solutions.
- Demonstrated ability to create a welcoming, supportive and inclusive environment.
- Ability to establish positive and productive working relationships with students, staff and faculty, and on occasion, work with circumstances that require effective negotiation and conflict resolution.
- Ability to manage complex and stressful situations, using good professional judgment.
- Knowledge of established College policies, risk management policies and emergency protocols and possess good investigative skills.
- Ability to work cooperatively with and contribute to a diverse workplace and team environment.
- Possess demonstrated organizational, management, analytical and problem-solving skills.
- Maintains confidentiality of information related to student conduct concerns and exercises discretion to provide timely information and necessary updates across relevant stakeholders.
- Ability to effectively communicate verbally, and in writing, using the English language.
- Ability to effectively utilize common Microsoft applications (Word, PowerPoint, Excel) as well as the ability to learn and effectively utilize a student information system (Banner) as needed to perform essential responsibilities.
Ergonomic Requirements
Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.
Minimum Requirements
Education:
- Bachelors degree from an accredited college or university.
Experience:
- Two years experience in housing / residence life or related student services experience.
- One-year experience providing care or conduct support in a professional setting.
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process.
All employees are required to successfully complete and pass a background screen, which includes a criminal history check.
Preferred Qualifications
Education:
- Masters degree in Student Affairs or related field.
Experience:
- Experience administering a college student care or conduct process.
- Experience with student information systems or conduct management software.
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCCs EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.
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