Summary and Duties

If you are considering a new job, work environment or career opportunities you should look at Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “Community” feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.

As part of the comprehensive and valuable benefits package the College offers credit course tuition waivers for employees, spouses and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.

JOB DUTIES

• Develop and implement strategies to reengage and support individuals who have started but have not completed their degree at MCCC.
• Primary contact for students seeking resources and advisement to re-enroll in school, helping them regain momentum to graduate in their chosen major.
• Organize workshops, seminars, and events aimed at motivating and supporting participants throughout their educational journey.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain a comprehensive database of educational resources, scholarships, and support services available to reengaging participants.
• Maintain accurate records of participant interactions, progress, and outcomes.
• Generate reports and analyze data to measure the effectiveness and impact of reengagement efforts.
• Contribute to the development and enhancement of the Some College, No Degree Initiative by suggesting improvements based on participant feedback and industry best practices.
• Identify and reach out to individuals who have some college credits but have not obtained a degree through various outreach channels.
• Build relationships with participants and assess their educational goals, challenges, and motivations for reengagement.
• Assist with grant research writing and submission
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

WORKING CONDITIONS

Please note this position is grant funded and continued employment is subject to grant renewal.

ADA AND OTHER REQUIREMENTS

Positions in this class typically require: ability to use a key board, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Required Qualifications

REQUIRED QUALIFICATIONS

• Bachelor's degree
• Experience working with diverse populations and understanding of their unique needs.

Preferred Qualifications, Knowledge and Skills

PREFERRED QUALIFICATIONS

• Master's degree in Education, Counseling, Social Work, or related field
• Familiarity with educational technology and online learning platforms.
• Previous experience in educational counseling, advising, or student support services.
• Strong understanding of higher education systems, academic requirements, and credit transfer processes.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in data management and reporting tools.
• Ability to work collaboratively in a team environment and independently with minimal supervision.
• Ability to treat people with respect; works with integrity and ethically; upholds organizational values.

Core Competencies

CORE COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Trust: Interacting with others in a way that gives them confidence in ones intentions and those of the organization.

Customer Focus: Making customers and their needs a primary focus of ones actions; developing and sustaining productive customer relationships.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.

Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.

Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Building Partnerships: Identifying opportunities and taking action to build strategic relationships between ones area and other areas, teams, departments, units, or organizations to help achieve business goals.