Director, Continuing Education, Business & Information Technologies

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Forsyth Technical Community College

Location: Winston-Salem, North Carolina
Category: Senior / Executive Management
Date Posted: March 21, 2024
Application Deadline: Open until filled

Job Description

Full job description

The Director of Continuing Education, Business and Information Technologies will be a member of a diverse team who will be responsible for program development, course management, and marketing of a variety of non-credit programs and courses. The director will provide oversight and leadership for assigned courses, including supervising instructors, budget and resource management, audit and reporting responsibilities, and other administrative duties. This position will report to the Divisional Dean.

Minimum Qualifications Preferred Qualifications

Masters degree in Nursing, Business, or Healthcare Administration.
Previous management, administrative, or supervisory experience
Prior experience with program administration
Prior experience with clinical coordination

Essential Duties

Supervision and Management:

Recruit, hire, orient, mentor, and supervise part-time and/or full-time instructors.
Supervise and evaluate classroom effectiveness and aid in development of evaluative tools.
Manage the day-to-day operation of continuing education programs.
Visit classrooms for the purpose of evaluating instructors, then discuss evaluation findings with instructors.
Help identify sources of and procure instructional materials and equipment.
Assist in identifying and solving instructional needs.
Ensure that instructional facilities and equipment are adequate and meet program requirements.
Work with instructors to improve their effectiveness through technique, media, and resources.

Administration and Budget Management:

Plan, develop, schedule, and supervise occupational and other courses as assigned.
Maintain, review, and update course descriptions and announcements for assigned continuing education courses
Ensure all programs adhere to Forsyth Technical Community College, State, and program policies.
Ensure all program reports and compliance records are stored, maintained, and completed in a timely and correct manner.
Develop and manage the departments budget, allocating resources efficiently to support program growth and quality.
Act as a service agent to secure material and equipment needed for courses/programs, ensuring accurate and timely delivery.
Assume responsibility for being familiar with and adhering to all policies of the College.

Program/Course Development and Improvement:

Identify occupational training needs in Forsyth and Stokes Counties and develop and deliver both client-specific and open enrollment courses.
Develop and maintain standards of instructional quality.
Develop new courses in response to community and industry need/interest.
Stay informed about current and emerging trends to guide program development and implementation.

Community Engagement and Recruiting:

Cultivate and maintain relationships with community organizations, government agencies, and local employers to identify training needs and collaboration opportunities.
Develop and implement outreach initiatives to enhance community awareness of and participation in the assigned courses/programs.
Collaborate with the marketing department to ensure website information is updated and accurate and prepare materials for promoting courses/programs.
Solicit and respond to feedback from students, faculty, and industry partners to continuously enhance program offerings.
Review and develop partnership agreements with community partners.

Continuous Improvement and Team Work:

Implement strategies to improve the efficiency and effectiveness of course processing and reporting.
Foster teamwork among staff, instructors, students, and community representatives.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will need to regularly operate and use computers, phones and other electronic equipment
The employee will frequently communicate and must be able to exchange accurate information with others
The employee may need to move around their office and/or campus to attend meetings/ classes and to access files, machinery or other job-related tools
The employee may need to lift and/or move equipment, tools or paperwork up to 25 pounds
The employee may need to position themselves by reaching, stooping, kneeling or crouching in order to adjust or collect equipment and/or supplies
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus

WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.