SUMMARY

The Director of Residential Life is responsible for directing the student housing operation. The position is required to live on the HCC Campus or in an agreed upon location near the Highland campus.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Receive and process all housing contracts.

2. Communicate appropriately with all students and related HCC office personnel concerning room assignments, cancellations, room deposits, contracts, and any other pertinent housing information.

3. Enter appropriate housing data in Power Campus (MIS).

4. Enter appropriate student conduct data into Maxient.

5. Conduct regular Resident Assistant (RA) meetings.

6. Provide RA training.

7. Work with students, RA's, and HCC Security for compliance with HCC housing policies.

8. Assist the Coordinator of Student Life with housing related student activities.

9. Speak to prospective students and their parents about HCC housing when they visit campus.

10. Collect and report relevant, disaggregated housing data regarding number of students housed, number of housing infractions, housing activities, retention rates in housing, etc.

11. Administer housing programs designed to enhance housing experiences and increase student retention.

12. Coordinate and conduct orientation for students living in HCC housing.

13. Recommend changes in policy, procedure, and program development and implementation.

14. Confer with appropriate College and City officials to direct students in the event of an emergency with housing i.e. weather, unexpected death, or other critical events.

15. Participate on the CARE team.

16. Assist the Vice President for Student Services with various activities, both day and evening, that are assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises 8 - 12 Residential Assistants and a full-time employee. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training; planning, assigning, and directing work; appraising performance, rewarding and disciplining students; addressing complaints and resolving problems.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree required or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary. Master's degree in Student Personnel Services preferred. Related experience desired. Must be proficient in the use of the computer and social media.

Language Skills

Ability to read, analyze, and interpret common journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from students, management, or members of the community. Ability to effectively present information, in person and in written format, to students, recruits, management, public groups, and/or boards of directors.

Mathematical Skills

Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.