From receptionists’ to CEOs’, this is the perfect course to learn the most important information regarding proper Customer Service skills.

Teach and demonstrate different learning techniques and simulations of customer service;

Teach and demonstrate skills that will be discussed and practiced, including active listening, clear communication and boundaries, positive language patterns, empathy in a workplace, and adaptability.

Have proven and demonstrated customer service experience;

Have work experience in a customer service led industry

This position reports to the Business and Industry Sale Coordinator