Apply online at: https://www.schooljobs.com/careers/lowercolumbia/jobs/4455073/director-of-outreach-services?visitor=fee43cf6-8ad1-4cf3-bc57-c579dca8d405&session=f6340c6a-948e-43b4-b181-93fc95efcaa6

At a Glance! The Director of Outreach Services is responsible for the strategic development of outreach and recruitment planning within the Lower Columbia College (LCC) service district. This position facilitates the coordination and integration of internal and external outreach and enrollment efforts, and works closely with faculty, staff, students and community partners to develop, implement and assess community outreach activities and campaigns. The Director leads campus efforts to build relationships with and engage K-12 partners, historically underserved students and communities, and adult learners. Reporting to the Vice President of Student Services, the Director is responsible for maintaining high quality customer service and coordination through collaborative efforts across the division and the campus while building a welcoming and inclusive campus community for LCCs diverse student population.

About the team! The Director of Outreach Services is an active participant of LCCs Student Services Leadership Team, focused on collaboration and coordination of holistic student support across a students educational journey. Serving as a liaison from the Outreach department, the Director must build and maintain highly collaborative relationships across campus with Advising, Effectiveness and College Relations, Faculty, Financial Aid, One-Stop, Registration, Testing, and other campus services to ensure excellent service and support to students. The director also supervises a team composed of classified, exempt, and student workers.

DEI at LCC! The Director provides culturally competent leadership to improve access and successful educational outcomes from diverse student populations, especially underrepresented and underserved student populations, and uses an equity framework for assessment, evaluation, recommendations and processes. The Director also plays a key role in the colleges Guided Pathways efforts.

The Director of Outreach Services is 40 hours per week. The typical schedule is Monday through Friday, 8:00 am to 5:00 pm. Some flexibility for evening hours and weekends is needed for outreach activities. This position is primarily on campus but there may be some opportunity for remote work depending on department need. This position is exempt and ineligible for overtime under FLSA and reports to the Vice President of Student Services.

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Examples of Duties & Responsibilities

• Demonstrate cultural competence, including awareness and understanding of historically underrepresented populations, and create an educational and work environment that affirms commitment to equity, diversity and inclusion
• Provide leadership in identifying outreach and recruitment initiatives for the college, and implement best practices in enrollment management
• Actively participate in the development and implementation of a data-informed and sustainable strategic enrollment plan to attract, engage, and optimize admission of new students with a particular focus on successful lead generation, funnel management, and market analysis
• Provide strategic leadership of enrollment services by contributing to the development and application of policies, procedures, and practices that affect the student body in the areas of enrollment management
• Develop specific activities, marketing, services, and outcomes that focus on historically marginalized and underrepresented prospective student populations and their families, including but not limited to English Language Learners, BIPOC communities, adult learners, and individuals with disabilities
• Provide support to high school staff in entering grades for articulated courses. Evaluate high school transcripts and/or grade sheets and assist with the transcription of CTE Dual Credit
• Develop and maintain strong partnerships with Student Services, Faculty, Administrators, and Office of Instruction to help design and implement strategies for student recruitment, onboarding and retention efforts across all programs offered at the college
• Regularly coordinate and collaborate with Advising, College and Career Preparation, Financial Aid, One-Stop, Registration, and Testing to ensure seamless onboarding for students
• Oversee, coordinate and expand engagement with prospective students related to recruitment, college information, scholarship and financial aid events, recruiting visits, campus tours, outreach events in local schools and community, Sophomore Career Fair, and other activities related to community engagement and college outreach and recruitment
• Use Customer Relationship Management (CRM) and other leading indicator data to track attendance, engagement, and return on investment to build on high impact practices; use disaggregated data analysis to improve equity outcomes
• Oversee hiring, training, coaching, supervision and evaluation of outreach staff, including exempt, classified, part-time hourly and work-study positions in accordance with agreements, laws, and college policies and procedures
• Promote and enhance a data-informed practice under a continuous improvement model
• Use an equity framework for assessment, evaluation, recommendations and processes
• Assist the Vice President of Student Services in planning, designing, implementing and evaluating effective programs.
• Participate in meetings and committees as requested and assigned
• Perform other related duties as required

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical Qualifications

Minimum Qualifications

• Bachelors degree in Business Administration, Communications, Education, Marketing, Social Sciences, Student Development or related field appropriate to outreach and recruiting
• Previous experience in student recruitment, admissions, marketing, or related field
• Experience developing student recruitment initiatives, communication campaigns, planning events, or similar projects.
• Demonstrated experience effectively collaborating and communicating with people from diverse backgrounds
• Self-starter with high degree of motivation, energy, flexibility and integrity
• Strong oral, written and interpersonal communications skills
• Sound organizational and problem-solving abilities
• Demonstrated experience using presentation tools, social media, and other technology to communicate effectively with stakeholders

Preferred Qualifications

• Awareness of the complex needs of a diverse student population attending community college
• Experience supervising and training employees
• Ability to effectively lead and manage change.
• Knowledge of student development theories and practices
• Bilingual in English and Spanish

The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you don't meet exactly what's listed. With questions about qualifications, feel free to reach out to our HR team.

Supplemental Information

Equal Employment Opportunity

Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388.

• Learn more on our Non-Discrimination and Anti-Harassment page.
• The college is compliant with Title IX best practices. For more information, visit About Title IX.
• The college encourages qualified members of protected classes to apply.

Diversity, Equity & Inclusion

LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.

Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.

Declaration Regarding Sexual Misconduct

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicants current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.

Mission, Vision & Values

Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.

Application Procedure and Requirements

An online application must be completed for consideration. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):

• Resume
• Cover Letter (Letter of Interest)
• Unofficial transcripts (if applicable)

Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.

Conditions of Employment

• If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

Lower Columbia College Human Resources

For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.

Job Type: Full-time

Pay: $80,000.00 - $84,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Retirement plan

Schedule:

• Monday to Friday

Ability to Relocate:

• Longview, WA 98632: Relocate before starting work (Required)

Work Location: In person