Montgomery College, Office of Financial Aid, Takoma Park Campus has an immediate need for a full-time Financial Aid Counselor. The typical work schedule is Monday-Friday, 8:30 am - 5:00 pm.  This is a non-exempt, bargaining, grade 27 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. One (1) day of telework may be granted based on the needs of the unit.

Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.

The Financial Aid Counselor, counsels and advises students and family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters. Use comprehensive knowledge of applicable laws and regulations, including Title IV, to interpret rules and regulations as needed.

Duties include but are not limited to:

• Develop processes and procedures and update others when appropriate. Evaluate financial aid applications and determine financial aid eligibility.
• Award financial aid to eligible students using independent judgment and discretion to make determinations.
• Review appeals for exceptions and make determinations in accordance with state, federal and institutional policies governing financial aid.
• Adjust student budgets and awards accordingly. 
• Maintain statistical data; review and assign reports as needed.
• May manage a file review caseload and/or coordinate, administer or lead a federal, state, institutional or operational program or task.
• May facilitate and/or participate in program specific or financial aid outreach activities. May be responsible for a specific college-wide program.

Required Qualifications:

• Bachelors degree.
• Five years of experience in a financial aid office or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job.
• Comprehensive knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.
• Comprehensive knowledge of one or more of the following programs: loans, work study, scholarships or other federal or state programs.
• Knowledge of institutional rules, guidelines, procedures, and practices, and of modern office procedures and practices as applied to the operations of a financial aid office.
• Ability to perform needs analysis and prepare package aid to students. Evaluate applications for financial aid and interpret and apply complex regulations.
• Skill in the use of student financial aid data management systems
• Ability to establish and maintain effective professional relationships.
• Ability to exercise diplomacy, tact, and maintain confidentiality.
• Proficiency in using Microsoft Office Suite.
•  Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Preferred Qualifications:

• Knowledge working with a document Imaging system (i.e., Perceptive Content formerly ImageNow)
• Knowledge working with an electronic document intake solution (i.e., Dynamic Forms, Campus logic)

Hiring Range: $30.47 to $39.60 per hour. Initial salary placement is based on internal equity and relevant candidate experience.  Please include a complete resume/application including all relevant or related experience. 

Application Process:

• Click Here to apply online
• Submission of a cover letter is recommended and preferred.
• Deadline to submit application, May 6, 2024.