Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego is looking for a Medical Assistant & Patient Service Representative (MA & PSR) to work under supervision of a medical provider, performs a wide variety of patient care activities and accommodating services for clinic patients as directed to facilitate the delivery of prompt, quality care.

Responsibilities:

• Attends in-services or completes make-up assignments.
• Keeps sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care Requirements.
• Performs Waive Testing and Phlebotomy.
• Consistently follows FHCSD Policies and Procedures to ensure positive patient outcomes.
• Maintains a clean, organized, and safe clinic environment.
• Prepares patients for examinations and procedures and assists providers as needed.
• May support provider productivity. Assists with managing clinic flow, scheduling patient follow-up appointments, communicating referral information, and discharge instructions.
• Responds to voicemails, routes messages, and returns phone calls in a timely manner.
• Records patient information in Electronic Health Record (EHR).
• May be responsible for administering medications, including injections.
• May be responsible for cleaning, processing, and sterilizing medical instruments.
• Collects and handles laboratory specimens appropriately.
• Follows 5S and continuous quality improvement methods in the workplace
• Performs other duties as assigned.

Requirements:

• Medical Assistant diploma from an approved course required.
• High School Diploma or GED Equivalent required.
• Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.
• Minimum 1 year of experience in ambulatory care setting or similar setting is highly preferred.
• Bilingual in English/ Spanish preferred.

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: