Administrative Support Associate - Student Conduct
Job Description
Posting Number
PG193958SPInternal Recruitment
NoWorking Title
Administrative Support Associate - Student ConductAnticipated Hiring Range
Commensurate with education and experience ($37,500 - $38,500)Work Schedule
8:00AM - 5:00PM, Monday - FridayJob Location
Raleigh, NCDepartment
Student ConductAbout the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State and includes over 50 units and departments, 600 professional staff and faculty, along with temporary staff and graduate student employees.
Essential Job Duties
Key responsibilities include but are not limited to:
- Assist in managing information and case-related data in the conduct process.
- Respond to phone contacts and schedule student meetings for the staff.
- Maintain confidential records and conduct background checks for agencies and units internal and external to the University.
- Manage the office email account and respond to inquiries with accurate information.
- Collaborate with the staff within the Office of Student Conduct regarding case follow-up.
- Assist hearing officers in scheduling formal hearings.
Other Responsibilities
Minimum Experience/Education
Other Required Qualifications
- Must have well developed customer service skills and be able to interact with clients that present as frustrated, angry, confused, and scared.
- Must demonstrate sensitivity to the varying needs of the staff they serve with regard to workload, phone contact management, and the timely notification of deadlines.
- Attention to detail and error free work are necessities in working with the conduct database.
- Demonstrated knowledge of the management of confidential materials.
Preferred Qualifications
Required License or Certification
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
04/24/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
04/30/2024Special Instructions
Please make sure that the work history listed on your application is identical to the work history listed on your resume.
Position Number
00046735Position Type
SHRAPosition Classification Band Title
Administrative Support AssociatePosition Classification Band Level
JourneyPosition Classification Salary Range
$ 33,540 - $ 54,455Salary Grade Equivalency
GN04Alternate Option
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
244080 - Student ConductAA/EEO
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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