Rowan-Cabarrus Community College seeks an Operations Support Specialist dedicated to providing exceptional assistance to our students, community members, and staff. This role demands strong customer service skills and entry-level administrative knowledge, perfect for those who excel in active environments. Familiarity with relevant laws, regulations, and departmental policies is essential.
This position will be seated on our North Campus in Salisbury, NC

High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

8 am to 5 pm (3 days a week); 9 am to 6 pm (2 days a week).

1. Initiates, processes, and reviews routine and/or specialized paperwork, forms, reports, data, and/or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; maintains related records. May record meeting minutes.

2. Performs various clerical duties, utilizing standard office equipment, to include: distributing mail; making photocopies; sending faxes; and scheduling appointments and/or department activities.

3. Responds to requests for information, in person, via e-mail, and over the phone; takes and transmits messages; answers routine questions and provides information; directs visitors to appropriate locations.

4. Prepares and/or enters a variety of information into applicable documents, spreadsheets, documents, invoices, databases, logs, forms, and/or other related areas, utilizing established guidelines and procedures. Performs basic quantitative and qualitative reviews of data.

5. Drafts and types a variety of business documents, including letters, memos, contracts, and/or other related documents.

6. Monitors and maintains inventory which includes creating purchasing orders and monitoring expenses. Monitors and maintains inventory and supplies.

7. May prioritize and assign work to student workers; monitor the performance of student workers; and train student workers on work methods and procedures.

8. Performs other duties of a similar nature or level.