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Coordinator, STEM Student Support Services

Job Description

Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States. Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. SF enrolls over 16,000 students each semester, retains and completes over 60% of students every academic year, while over 10% transfer into the University system.

 

Description

The mission of the Student Support Services STEM (STEM3S) program is to equip students with tools to achieve persistence, graduation, and life-long learning while cultivating scholars holistically and fostering community. STEM3S is one of the Federal TRIO programs funded by the U.S. Department of Education and is designed to help STEM (Science, Technology, Engineering, and Math) students achieve success at Santa Fe College, specifically by providing support services that will help eligible students progress academically throughout college. STEM3Ss goal is to identify, select, enroll, retain, serve, and assist students who are from low-income families, from families where neither parent has a bachelors degree, and/or who are students with disabilities.

The Coordinator for STEM3S is responsible for the day-to-day administration of the STEM3S program and will create and maintain systems to ensure that eligible TRIO participants in pre-collegiate programs are seamlessly connected to STEM3S to increase persistence, good academic standing, graduation, and transfer rates among the programs target population. STEM3S provides an array of services and activities such as tutoring, personal counseling, financial support and literacy, transfer assistance, coaching, career services, grant aid, as well as study skills development. The Coordinator is responsible for the programmatic, operational, and fiscal management of STEM3S and is accountable for the projects success.  

Responsibilities and Duties

  • Ensures that the STEM3S program is implemented in full compliance with the Higher Education Opportunity Act of 2008, the SSS Program regulations, the Education Department General Administrative Regulations (EDGAR), and all other applicable federal regulations and requirements.
  • Manages implementation of the project's activities, goals, and objectives as outlined in the grant-funded proposal, federal regulations/guidelines, and Santa Fe College polices and priorities.
  • Effectively manages STEM3S program budget as approved by the Department of Education and the college external fund manager, monitors, and reviews expenditures monthly, and prepares a detailed annual budget.
  • Oversees and assists with the maintenance and monitoring of recordkeeping to ensure an efficient system that facilitates participant identification and selection as well as tracking services to students.
  • Evaluates program processes and procedures; plans, develops, and presents recommendations regarding technical methods and techniques of program administration.
  • Supervises STEM3S staff including student assistants, Academic Coaches, and Peer Tutors. 
  • Conducts staff development training and in-service training for faculty, administrative, and student groups to facilitate recruitment and retention efforts.
  • Maintains communication with SF grant office, grant accounting office, and the Federal Department of Education.
  • Collaborates with Financial Aid to determine and distribute financial aid to qualified SSS students.
  • Uses strategic planning and continuous improvement models to facilitate program evaluation and reporting.
  • Oversees and assists with the evaluation process, handles the annual performance review/report and consultant visits.
  • Establishes an effective organizational structure with sound policies and procedures. 
  • Creates and maintains a STEM3S implementation manual and implements systemic plan for data collection.
  • Leads the STEM3S Advisory Committee and actively participates as a member of the grant proposal design and development team.
  • Participates in college-related committees, providing service to the College as required.
  • Has the ability to work a flexible schedule including nights and weekends when required. 
  • Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
  • Provides service excellence through courteous, informed, accessible and professional engagement.
  • Performs other duties as assigned.
Reports to: Director, TRIO and CAP Programs 

Qualifications

Required: Masters degree in STEM, education, counseling, guidance psychology, social work, or a similar discipline with at least *(3) three years of experience in designing, managing, or implementing SSS STEM, TRIO, or similar programs that serve underrepresented groups. *Education and years of experience is required by the grant.   
Preferred: Experience in communication with grantor agencies, especially at the Federal level, and in providing required reports. Knowledge of STEM fields.
Additional Requirements: Applicants must have a valid Florida Class E Operator (drivers) license and be authorized to drive for the college. The ability to lift a minimum of 25 lbs. is required. An employment offer is contingent upon the approval by the Federal Department of Education TRIO Program Specialist. A criminal background check will be conducted. 

General Knowledge, Skills and Abilities

  • Ability to work successfully in a multi-cultural environment.
  • Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
  • Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
  • Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
  • Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
  • Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
  • Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
  • Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
  • Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
  • Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
  • Results Orientation – proven ability to set and exceed established targets.
  • Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
 
Application Process: All applicants must submit a completed online application that includes a letter of intent demonstrating evidence of overcoming barriers experienced by low-income and first-generation students and having knowledge of working with underrepresented groups, preferably low-income, disabled, and/or first-generation students, an up-to-date resume, and unofficial college transcripts to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made. 

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. http://www.sfcollege.edu/eaeo/
 

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.

Preference will be given to eligible veterans and spouses of veterans.

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