Specialist II, Student Services, WVC (Part Time)
Open Internally or Externally
Reports to (title)
Coordinator, Student Services South
Student Services South Region
Part-Time Staff - Variable
$12.99 - $14.28
Job Open Date
Open Until Filled
This position reports to the South Region Campus & Site Services Coordinator and works under general supervision to ensure support for students/staff/faculty at the West Valley Center. Assist students, staff, and faculty with admissions, registration, records, and college program questions. Print OneCards, accept payments, operate a cash register, and other duties as assigned. Connect students, staff, and faculty with additional resources, as needed. Hours for this position will be (position is located at the West Valley Center): Monday – Friday 8:00 am to 2:00 pm *Hours may vary each semester depending on department need but will average 24-27 hrs a week.
Essential Responsibilities and Duties
Student Services – Assist students and prospective students in the following areas but not limited to: • Participate in daily operations of the center. Respond courteously and promptly to in-person and telephone inquiries, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information. • Assist students with admissions applications, registration, records, transcripts, SLCC systems, financial aid, provide information on Disability Resource Center (DRC) services, printing, and other questions and needs that arise. • UTA; bus pass activation and data entry. • Cashiering; process payments, handling cash. The position will also aid in the training of new personnel and be flexible to cover shifts at other campus locations, if needed, and other duties as assigned.
Essential Responsibilities and Duties Continued
This position will require critical thinking, teamwork, self-starting ability, timeliness, and dependability.
**Spanish Speaking • Experience specific to Higher Education • One (1)year post-high school education. • One (1) year full-time (or equivalent) work experience. • Basic computer proficiency including Microsoft Office Suite and computer-based information and scheduling systems. • Knowledge and experience with Banner, MySLCC programs.
• Able to communicate (reading, writing, and speaking) and work effectively with a wide range of diverse individuals. • Ability to operate a computer and general office equipment. • Basic computer literacy. • 18+ years. • Cashiering experience preferred, but not required. • High School graduate or GED equivalent
Knowledge, Skills & Abilities
• Bilingual-Spanish preferred. Required: • Strong interpersonal skills including tact, diplomacy, and flexibility to work effectively with staff, students, faculty, and the general public to maintain good working relationships across the College. • Capable of explaining complex issue in a concise manner to students, staff, and faculty. • Able to work independently with minimal guidance and as part of a team. • Able to use professional phone etiquette. • Ability to establish priorities and manage multiple activities to meet the department’s needs. • Able to complete assignments with attention to detail and high degree of accuracy. • Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities. Preferred: • General knowledge of higher education policies, practices, and procedures. • Ability to take initiative in identifying and promoting development opportunities. • Able to count change back to customers. • Bilingual-Spanish preferred.
Resume and Cover Letter required. Location: West Valley Center Student Services The incumbent for this position will work an average of 24-27 hours a week and up to 125 hours a month. Hours for this position will be: Monday – Friday 8:00 am to 2:00 pm Friday . *Hours may vary each semester depending on department need but will average 24-27 hrs a week. *Please indicate on your resume if your work experience is full-time or part-time. This position may require the successful completion of a criminal background check.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems (“URS”). This position may require the successful completion of a criminal background check.