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Operations Support Specialist

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Rowan-Cabarrus Community College

Location: Concord, North Carolina
Category: Admin-Other Administrative Positions
Date Posted: February 25, 2025

Job Description

Posting Number:

Regular_0091494

Position Title:

Operations Support Specialist

Classification Title

Administrative Services Technician

Min Salary

$34,324.18

Salary Type

Annual

FLSA

NE = Non-Exempt

Position Summary:

Rowan-Cabarrus Community College seeks an Operations Support Specialist dedicated to providing exceptional assistance to our students, community members, and staff. This role demands strong customer service skills and entry-level administrative knowledge. Familiarity with relevant laws, regulations, and departmental policies is essential.

This position will be seated on our North Campus in Salisbury, NC

Required Education/Experience:

High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Education/Experience/Skills:

Experience answering calls. Must be proficient in keyboard accuracy and speed.

Department:

Operations Support Center - Con Ed

Work Hours:

8 am to 5 pm (5 days a week).

Posting Date:

02/04/2025

Closing Date:

04/30/2025

Open Until Filled

No

Duty and Responsibility:

1. Initiates, processes, and reviews routine and/or specialized paperwork, forms, reports, data, and/or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; maintains related records. May record meeting minutes.

Duty and Responsibility:

2. Performs various clerical duties, utilizing standard office equipment, to include: distributing mail; making photocopies; sending faxes; and scheduling appointments and/or department activities.

Duty and Responsibility:

3. Responds to requests for information, in person, via e-mail, and over the phone; takes and transmits messages; answers routine questions and provides information; directs visitors to appropriate locations.

Duty and Responsibility:

4. Prepares and/or enters a variety of information into applicable documents, spreadsheets, documents, invoices, databases, logs, forms, and/or other related areas, utilizing established guidelines and procedures. Performs basic quantitative and qualitative reviews of data.

Duty and Responsibility:

5. Drafts and types a variety of business documents, including letters, memos, contracts, and/or other related documents.

Duty and Responsibility:

6. Monitors and maintains inventory which includes creating purchasing orders and monitoring expenses. Monitors and maintains inventory and supplies.

Duty and Responsibility:

7. May prioritize and assign work to student workers; monitor the performance of student workers; and train student workers on work methods and procedures.

Duty and Responsibility:

8. Performs other duties of a similar nature or level.

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