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Erie Community College

Location: Williamsville, New York
Category: Human Resources
Date Posted: June 24, 2025
Application Deadline: Open until filled

Job Description

Full job description

Department:

Human Resources

Salary/Hourly

$60,000.00 Annual

Union/Position Status:

SES

Posting Closing Date:

July 24, 2025

Applications must be submitted by 11:59 PM the evening before the posting closing date.

Please note that the posting will close at midnight (12:00 AM) on the posting closing date.

JOB DESCRIPTION

OVERVIEW

The HR Special Projects & Employee Relations Specialist plays a pivotal role in enhancing the employee experience through strategic benefits support, supporting employee relations investigations, addressing employee concerns, and assisting managers in providing effective employee feedback.

DISTINGUISHING FEATURES OF THE CLASS

This role is designed for an HR professional with a strong focus on HR operations, standardized processes and accountability to internal service level agreements. The position also supports compliance efforts and contributes to data-driven decision-making through the tracking and analysis of HR metrics and employee relations trends.

TYPICAL WORK ACTIVITIES:

Benefits Navigation & HR Operations

Partner with the Director of Human Resources to develop and implement employee self-service tools for navigating benefits, payroll, and other HR operations.
Serve as a point of contact for complex benefits-related inquiries, ensuring employees receive timely and accurate information.
Identify and address gaps in benefits communication and access, enhancing the overall employee experience.
Assist in managing leave requests and accommodation requests; ensure timely completion of forms to maintain compliance and consistency
Process, maintain, and track waiver requests (211, B140, tuition, etc.)

Employee Relations & Performance Management

Support employee relations efforts by addressing concerns, facilitating resolutions, and promoting a respectful and compliant work environment.
Assist supervisors in delivering effective employee feedback, developing performance improvement plans (PIPs), and navigating challenging performance or conduct issues to support employee accountability and growth.

Project & Workflow Coordination

Monitor timelines and deliverables for HR initiatives and special projects.
Maintain project documentation, including status updates, stakeholder communications, and resource tracking.
Support the implementation of new HR systems or tools by coordinating testing, training, and user support when applicable

General Administrative Support

Respond to employee inquiries and route requests to appropriate HR team members.
Draft internal communications, memos, and policy updates for HR leadership.
Assist in preparing agendas and materials for Labor Management meetings and Board of Trustees (BOT) sessions.
Maintain organized records of HR documentation, including compliance reports, meeting notes, and policy updates.
Track follow-up items and ensure timely completion of action items from HR-related meetings.
Coordinate scheduling and logistics for cross-departmental HR meetings and training sessions.
Other additional duties as needed.

HR Process Improvement

Lead initiatives to streamline HR workflows, particularly those related to benefits administration and employee support services
Facilitate change management efforts by engaging stakeholders, communicating updates, and providing training on new processes.
Assist in auditing and modernizing student and college policies and procedures

Compliance

Serve as the designated Coordinator for Title VI and Title IX compliance, ensuring institutional adherence to federal and state regulations.
Manage investigations and documentation related to discrimination, harassment, and misconduct involving employees and students.
Collaborate with HR, Student Affairs, and Legal Counsel to ensure consistent and compliant practices.
Coordinate and respond to FOIL (Freedom of Information Law) requests in compliance with legal requirements, ensuring timely and accurate retrieval of HR records while safeguarding sensitive employee information.

KNOWLEDGE, SKILLS AND ABILITIES:

In-depth knowledge of employee benefits programs, compliance requirements, and HR operations.
Strong understanding of employee relations practices and conflict resolution strategies.
Experience with HR data analytics, reporting tools, and workforce planning.
Excellent communication and interpersonal skills, with the ability to support employees with empathy and professionalism.
Strong project management and organizational skills, with the ability to manage multiple priorities effectively.

MINIMUM QUALIFICATIONS:

Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of experience in HR project or program management.

PREFERRED QUALIFICATIONS:

A masters degree

SPECIAL REQUIREMENTS:

Official transcripts will be required for successful candidates within 30 days of hire.

Salary Range: $60,000 - $75,000

Contact Human Resources at (716) 851-1840 with any questions.

Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.

Notice of Non-Discrimination

SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following individual has been designated to handle inquiries regarding the Colleges non-discrimination policies:

Civil Rights Compliance Officer

Human Resource Department

North Campus

6205 Main Street

Williamsville, NY 14221

(716) 270-5735

For further information on notice of non-discrimination, please contact:

New York Office

United States Department of Education

Office for Civil Rights, 32 Old Slip 26th Floor,

New York, N.Y., 10005-25010;