Summary and Duties

If you are considering a new job, work environment or career opportunities you should look at Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “Community” feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.

As part of the comprehensive and valuable benefits package the College offers credit course tuition waivers for employees, spouses and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.

JOB DUTIES

• Act as the primary recruiter for all high school programs, encompassing first-year freshmen, dual enrollment, grant-based programs, and other distinct populations related to high school recruitment.
• This role aims to broaden MCCC's high school dual enrollment programs and engage with the traditional feeder high school community.
• This position will have a pivotal role in managing the Admission CRM and the student information system.
• Assists with all admissions, advisement, and registration initiatives in enrollment management.
• Supports the development and execution of recruitment initiatives, which include, but are not limited to, engaging traditional high school students, international students, adult learners, and community outreach efforts.
• Collaborating with the Director of Admissions, oversees the planning and implementation of all high school recruitment endeavors, emphasizing diversity, equity, and inclusion, with the explicit aim of enhancing enrollment across various programs.
• Maintains a general understanding of each department as it relates to the College's academic majors and help prospective and accepted students navigate important deadlines such as financial aid, academic advisement, and registration.
• Responsible for advancing recruitment and admissions strategies designed to meet the recruitment, outreach, and enrollment goals of the College.
• Engages in student recruitment through promotional endeavors across various mediums including internet/social media, personal interactions, high school visits, college fairs, panel discussions, presentations, and newsletters
• Works with the college's communications and marketing team to develop information materials used for program recruitment and marketing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures all processes related to enrollment by high school students are complete, including applications, completion of documents, confirmations of enrollment, and registration.
• Converts dual enrollment and pre-college credit students into full and part-time students, through enrollment events, communication, and marketing.
• Aids in coordinating campus visit initiatives
• Coordinates the planning and execution of the Dual Enrollment program and high school enrollment programs at MCCC including recruiting students and partners to engage in classes and programs;
• Arranges in-person or virtual classroom presentations to facilitate high school student registration and provides program explanations to all coordinating high school staff and administrators.
• Manages, trains and distributes tasks across work study students and assigned staff.
• Serves as the primary point of contact for designated prospective high school students.
• Communicates dual enrollment and early college opportunities to students, parents, and high schools staff.
• Coordinates and completes registration sessions for each H.S. student for each term.
• Enhances the quality and diversity of the student body to increase enrollment of non degree-seeking dual-enrolled students through recruitment efforts.
• Supports recruiting activities area-wide including secondary markets.
• Provides clear academic pathways for all high school students through phone, email, mailings, and recruitment events.
• Serves as the liaison between designated high schools and the college.
• Assists in coordinating events such as: Open Houses, Information Sessions, Career Fairs, Admitted Students' Day, and other college enrollment events.
• Responds to inquiries from prospective applicants and builds relationships with leads from point of inquiry to registration utilizing technology to effectively manage the process.
• Coordinates/Assists with onboarding of Early College students.
• Identifies issues and refining processes for the department.
• Other duties as assigned by the supervisor.

SUPERVISORY RESPONSIBILITIES

• N/A

WORKING CONDITIONS

• Must be able to work a flexible schedule to meet educational requirements.
• Conduct travel, including evenings and weekends.

(Please note that assigned tasks and responsibilities on both campuses is required for all MCCC positions and should be established with applicants)

ADA AND OTHER REQUIREMENTS

Positions in this class typically require: ability to use a key board, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Required Qualifications

REQUIRED QUALIFICATIONS:

• Bachelor's degree from accredited institution in a relevant field
• 3 years related work experience in Higher Ed.
• Experience using student enterprise software
• Knowledge and demonstrated use of social media and networking platforms.
• Strong interpersonal, database management, organizational and communication skills.
• Demonstrated experience of working with a variety of diverse people (faculty, students, and staff).

Preferred Qualifications, Knowledge and Skills

PREFERRED QUALIFICATIONS:

• Master's degree from accredited institution in a relevant field.
• Community College experience.
• Experience using Ellucian Colleague ERP system.
• Experience using Ellucian Recruit.
• Superior customer service skills.
• Experience working with both traditional and non-traditional student populations.
• Demonstrated follow-through in implementing policy and procedural changes.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to analyze administrative and operational scenarios and reach practical business solutions to optimize available resources.
• Ability to develop and maintain strong relationships with High School Staffa and Administration.
• Demonstrated ability to build an efficient and effective office culture that serves students well and shapes, unifies, and empowers a team to provide highest levels of customer service.
• Extensive knowledge of enrollment trends in higher education with the ability to develop and implement strategies conducive to meeting enrollment and institutional goals.
• Advocates for staff, and for their continued training and professional development, with the ability to influence others through a positive attitude.
• Understands leveraging of technology in student recruitment and enrollment.

Core Competencies

CORE COMPETENCIES:

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Trust: Interacting with others in a way that gives them confidence in one's intentions and those of the organization.

Customer Focus: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Building Partnerships: Identifying opportunities and taking action to build strategic relationships between ones area and other areas, teams, departments, units, or organizations to help achieve business goals.

Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.

Formal Presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

Gaining Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying ones own behavior to accommodate tasks, situations, and individuals involved.