Under the direction of the Director of Financial Aid, perform one or more highly specialized functions involving an extensive body of knowledge involved in computerized financial aid records or overall coordination of a designated program. Performs other related duties as may be assigned.


 DISTINGUISHING CHARACTERISTICS: The Financial Aid Technician I performs a variety of tasks involved in assisting students who apply for financial aid. Incumbents are assigned to one or more specialties within the financial aid function and typically assist students at the counter or by phone in applying for various financial aid programs. The Financial Aid Technician II serves in a specialized capacity in terms of computer systems or specific program management. The Financial Aid Technician III serves in a lead capacity in the office, oversees the other technicians in the absence of the Director of Financial Aid and reviews financial aid packages prior to their submittal. 

 (E = indicates essential duties of the position)

•  Reviews applications and required documentation to determine financial need and program eligibility for a variety of federal, state and district programs.  (E)
• Assists other staff members with questions regarding student financial aid eligibility issues and/or verification. (E)
• Assists with outreach and workshops to inform incoming students and community of college opportunities. (E)
• Responsible for calculation, notification, reporting, and monitoring repayments of the federal Return to Title IV process. (E)
• Coordinates the Federal Work Study Program. 
• Awards eligible students; monitors student continued eligibility and expenditures on a monthly basis.  Coordinates and communicates changes with Job Placement Center, Business Services, Human Resources, and Payroll Departments as needed. (E)
• Manages data entry of Board of Governors Fee Waiver application information required for MIS reporting. (E)
• Communicates information regarding departmental policies, procedures, and regulations to assist students, parents, faculty, staff and the general public; conducts confidential interviews with students and parents to validate information and clarify discrepancies to assure accurate and complete documentation. (E)
• Verifies application information and supporting documentation; recalculates financial needs as required; evaluates special circumstances to override need analysis results and increase or decrease awards. (E)
• Interviews and counsels students and parents concerning budget control, expenditures, programs, applications and eligibility; interprets and explains federal, state and district regulations, requirements, policies and procedures. (E)
• Monitors continued eligibility of students; amends student awards according to changes; coordinates outside sources of assistance. (E)
• Maintains current knowledge of state and federal financial aid programs; attends meetings, workshops and conferences regarding changes in eligibility requirements, application procedures and other issues. (E)
• Trains and provide work direction to student workers as assigned.
• Prepares and maintains a variety of records, files and reports related to financial aid activities; compiles and maintains statistical data for inclusion in state and federal reports, audits and program reviews.
• Operates computer equipment for entry and retrieval of data; prepares and maintains a variety of documents, correspondence, reports and related materials; operates a variety of standard office equipment; utilizes software such as Banner, Word, Excel, internet and software associated with the district, state, and federal processes. 
• Maintain current knowledge of changes to ED's student aid delivery systems, software and financial aid administrator websites. (E)
• Assists with electronic data exchange and disbursements as needed. (E)
• Performs other related duties as may be assigned. 

EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school supplemented by college course work in business, accounting, social services or related field and four years of increasingly responsible experience involving statistical and financial record-keeping, public contact, including at least two years of financial aid experience.

KNOWLEDGE OF: 

• Rules, regulations, procedures, policies and function of federal, State and District  financial aid programs. 
• Methods and techniques of financial aid need analysis. 
• Financial aid packaging methods and procedures.
• Interpersonal skills using tact, patience and courtesy.
• Interviewing and counseling techniques.
• Personal and financial problems encountered by college students and parents.
• Financial and statistical record-keeping techniques.
• Modern office practices, procedures and equipment.
• Oral and written communication skills.
• Applicable sections of State Education Code and other applicable laws.
• College and community resources to students.
• Computer systems used in financial aid programs. 

• Determine eligibility for financial aid through need analysis.
• Develop financial aid packages to meet financial need.
• Read, interpret, apply and explain rules, regulations, policies and procedures.
• Exercise sound judgment in reviewing and evaluating student financial aid applications.
• Interpret financial statements, income tax reports and related documents.
• Utilize computer systems for extensive reporting, tracking and analysis.
• Analyze situations accurately and adopt an effective course of action.
• Add, subtract, multiply and divide quickly and accurately.
• Communicate effectively both orally and in writing.
• Maintain records and prepare reports.
• Work independently with little direction.
• Plan and organize work.
• Meet schedules and time lines.
• Establish and maintain cooperative and effective working relationships with others.
• Relate effectively to economically disadvantaged students.
• Interview and advise students. 

• Sitting and operating a keyboard to enter data into a computer terminal for extended periods of time.
• Sitting or standing for extended periods of time.
• Moderate lifting, bending and reaching to retrieve and file records. 

• Office environment and 
• constant interruptions.  

APPLICATION PROCESS - PLEASE READ

SUPPLEMENTAL INFORMATION It is the responsibility of each applicant to have all the requested documents submitted through NEOGOV by the deadline date in order to continue in the application process for this position. 

• Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply for. 
• It is important the applicants submit ALL documents requested for the application package to be deemed complete and given consideration. 

 This position requires the following documents to be attached to your online application in order to be considered:

• Application
• Current resume
• Letter of Intent (Cover Letter)
• Copy of Transcripts of all degrees and Supplemental Coursework

1. All out of the country, transcripts must be evaluated prior to submitting them with applications. 
2. Any evaluation service member of the National Association of Credential Evaluation Service (NACES) http://www.naces.org/ is acceptable.

• Applicants may be subject to passing an examination (written/technical), as appropriate to the requirements of the position. 
• Residency within a reasonable geographical area of the college may be necessary.
• Travel expenses for pre-employment interviews and employment processing will not be authorized.

Your application and any required attachments must be submitted by May 9, 2024.  

Applications with incomplete information (i.e., statements such as "see resume") or

missing documents will not be considered.

VISA

AVC does not sponsor visas.

Equal Employment Opportunity and Commitment to Diversity
Antelope Valley College is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law.

To find out more about AVC, please visit our website at avc.edu

ACCOMMODATIONS

If you have, any questions or concerns/if you require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the Human Resources Office at (661)722-6311.

 Thank you for your interest in employment opportunities with Antelope Valley Community College District. 

COMMITMENT TO DIVERSITY AND EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER 

Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.

AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. ______________________________________________________________________ 

Annual Security Report is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at http://www.avc.edu/administration/police/